Project Manager/Account Manager – Internal For National Accounts Position Available In Duval, Florida
Tallo's Job Summary: The Project Manager/Account Manager - Internal for National Accounts role requires 1-3 years of staffing experience, with knowledge of MSP/VMS being a plus. Responsibilities include managing operations, recruiting for designated national account contracts, and ensuring client satisfaction. The position involves coordinating with various departments to meet client objectives and maintain quality standards.
Job Description
Job Description:
JOB EXPERIENCE REQUIREMENT
One to three years staffingexperience preferred. Ability to interact with all levels ofmanagement, excellent customer service skills required. Knowledgeof MSP/VMS a plus! 1-3 Years experience within a deadline driven fast paced workenvironment, staffing industry preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
? Maintains and develop a solid working knowledge on assigned HRCGaccounts. ? Accountable for strategic and tactical management of operationsand
RECRUITING
for assigned designated national accountcontracts ? Support and sustain positive client and customerrelationships. ? Upon receiving open job requisitions, review for understandingand if needed, contact VMS/MSP party for any clarificationrequired. ? Assure order fulfillment by driving the distribution of incomingrequisitions among all staffing/servicing branches and/or associatevendors, utilizing e-mail, software and various client web-basedsystems. ? Continuous follow-through among branches, associate vendors andhiring managers to discuss applicant submittal status andrequisition status.
POSITION DESCRIPTION
? Monitor and verify contractor engagement requirements/processesincluding but not limited to completion of reference checks,background checks, and drug screenings and any on-boardingdocuments that may be required for said account. ? Randomly review branch?s resume submittals before submitting toclient as required. ? Assists in developing a strategy and organizational support forprocess improvements, including establishing priorities, policies,procedures and quality standards. ? Implement and maintain positive customer-focused programs and aproactive service delivery that supports client objectives,productivity standards, and client satisfaction. ? Work in synergy with other departments with the common goal ofcontract compliance ? Ensure that routine audits are performed by all appropriatedepartments with the use of technological tools available withinAll-In-One ? Provide our National Account Managers/Directors feedback on howsuccessful the implementation and communication of an account hasregistered with our field offices ? Ensure consistent customer satisfaction, quality of service,productivity levels and individual/regional development within theBusiness Development environment. ? Achieve and maintain performance standards as a Dedicated AccountExecutives including mark up rate accuracy, special billinformation, corporate identification number accuracy, customersatisfaction and client communication restrictions. ? Build relationships and maintain communications with businesspartners (HRCG National Account Managers and other HRCG ProjectManagers) to provide superior customer service. We are an equal employment opportunity employer and will considerall qualified candidates without regard to disability or protectedveteran status.
