PROJECT MANAGER – MAJOR PROJECT TEAM Position Available In Duval, Florida

PROJECT MANAGER – MAJOR PROJECT TEAM – JACKSONVILLE, FL

Purpose of Position Responsible for effectively managing and maintaining relationships between IEM and our customers during the order cycle; working directly with our customers and collaborating with other IEM departments to determine and meet customers’ needs. The Major Project Team (MPT) manages orders of $1M or more in value. This position will work a hybrid schedule out of IEM’s Jacksonville, FL offices – Monday & Friday remote, Tuesday thru Thursday in the office.

ESSENTIAL FUNCTIONS

Maintain and/or develop proven systems to track orders from order entry to shipment/delivery to ensure timeliness of shipment to meet customer’s expectations.
Maintain strong support for and interact with the Regional Sales Managers and outside sales representatives in the bid process, which includes all order management activities.
Coordinate with other internal departments and outside sales representatives/customers to achieve on-time shipment.
Review customer Purchase Order and resolve any commercial/technical issues.
Prepare order for entry along with managing all associated documents and correspondence.
Participate in engineering handoff meetings when applicable.
Work with engineering and customers through the submittal and release process.
Work with engineering, quotations, sales, and customers to manage change orders.
Interface with Supply Chain to ensure material availability.
Use system generated reports or develop effective reports that track order status and flag potential issues with orders.
Proactively anticipate, identify, and resolve possible issues with orders that may cause delays or other customer complaints.
Perform other duties, which may be required by supervisor.

EDUCATION AND EXPERIENCE

REQUIRED:

Bachelor’s degree.
1-5 years of relevant experience (ex. project management, project estimation, inside sales, sales engineering, technical sales, etc.)
Excellent communication skills, both written and verbal.
Strong customer orientation, driven to engage issues all the way through resolution, collaborating effectively with any resources required.
Technically oriented with strong problem solving and critical thinking skills.

DESIRED:

Bachelor’s degree in Business, Mathematics, Computer Science, Engineering or similar. Knowledge of electrical distribution and control systems or similar highly engineered and specialized products.

Salary Range:

$65,000.00 To $95,000.00 Annually