Senior Manager, Project Management (PMO) Position Available In Duval, Florida

Senior Manager, Project Management (PMO) Intercontinental Exchange United States, Florida, Jacksonville Jun 26, 2025
Overview Job Purpose The Project Management Office (PMO) is the department responsible for the management and delivery of a broad program on behalf of its clients. These programs may comprise of projects ranging from large-scale new business ventures containing major technology upgrades to minor product launches and implementations. We seek an experienced Senior Manager of PMO to lead project management for the Mortgage Data and AI department. The ideal candidate will manage a team of Project Managers, collaborate with business stakeholders and technology leaders, and maintain project management standards, methodologies, and governance while driving operational excellence and ensuring successful delivery of strategic initiatives. Responsibilities Develop and implement the PMO strategy aligned with organizational objectives
Establish standardized project management methodologies, tools, templates, and best practices
Lead a team of project managers, providing mentorship, guidance, and professional development
Build expertise quickly in complex and challenging situations and prioritize across multiple project deliverables with a sense of urgency
Create and maintain project portfolio governance frameworks and oversight mechanisms
Monitor project health across the organization, identifying risks and implementing mitigation strategies
Drive resource planning and optimization across multiple concurrent projects
Establish KPIs and metrics to measure project and portfolio performance
Facilitate project portfolio prioritization and strategic alignment reviews
Lead continuous improvement initiatives for project management practices
Manage relationships with key stakeholders across the organization
Provide executive-level reporting on project status, risks, and outcomes
Possess good understanding of the SDLC and hybrid Agile methodologies, particularly change and release management, and apply them to manage projects, issues and risks effectively
Effectively capture, publish, maintain and communicate system delivery plans
May perform other additional related duties/responsibilities as assigned Knowledge and Experience 10+ years of experience in project/program management with 5+ years in a PMO leadership role
Bachelor’s degree in business, engineering, computer science or related field; MBA/Master’s preferred
Strong understanding of project management methodologies (Agile, Waterfall, Hybrid approaches)
Professional certification such as PMP, PRINCE2, or equivalent
Experience implementing and optimizing PPM tools and systems
Proven track record of leading successful large-scale projects
Strong leadership skill to manage a team of Project managers
Excellent communication, presentation, and stakeholder management skills
Strong analytical and problem-solving abilities
Experience in change management and organizational transformation
Ability to influence across all levels of the organization
Track record of managing and successfully delivering in-house developed software projects
Solid understanding of technical risks
Good project planning and tracking skills and a track record in using these successfully
Excellent management and interpersonal skills adequate for dealing and communicating clearly with the client to senior leadership level
Excellent business and technical writing skills adequate for documenting complex assumptions, risks and commitments clearly and unambiguously
Ability to work under pressure to support project deadlines
Demonstrable ability to be confident, pragmatic and tenacious and work as a self-starter requiring limited supervision
Experience of using influencing skills to build consensus and commitment without using line management authority Preferred Experience of a range of project management methodologies and an ability to adapt any chosen method to meet the needs of a project/program
Domain expertise in Mortgage and/or Real Estate technology
10+ years of experience managing projects throughout the delivery life cycle
5+ years of planning and delivering professional presentations to senior management
Multiple years of hands-on technical experience either building or testing applications
PMP certification preferred
Agile/Scrum knowledge/certification desirable Additional Skills Visio, PowerPoint; SharePoint; MS-Project, Jira/Confluence/ADO, Agile, Scrum, ServiceNow #LI-DC1