Implementation Project Manager – REMOTE Position Available In Hillsborough, Florida

About Avalon Healthcare Solutions:

Avalon Healthcare Solutions is the world’s first and only Lab Insights company, bringing together our proven Lab Benefit Management solutions, lab science expertise, digitized lab values, and proprietary analytics to help healthcare insurers proactively inform appropriate care, reduce costs, and improve clinical outcomes. Working with health plans nationwide, the company covers over 44+ million lives and delivers 10-20% proven outpatient lab benefit savings. Avalon is pioneering a new era of value-driven care with its Lab Insights Program that captures, digitizes, and analyzes lab results in real-time to provide actionable insights for earlier disease detection, ensuring appropriate treatment protocols and driving down overall costs. Avalon is a portfolio company of Francisco Partners, a global private equity firm that specializes in investments in technology and technology-enabled service companies. Avalon is a high growth company where every associate has an opportunity to make a difference. Avalon has years of expertise in managing lab benefits and now is leveraging digitized lab results to drive quality clinical outcomes and proven savings. When you look at how we bring this to life, we offer Lab Insights solutions that work together to arm you with critical lab-driven insights to accelerate your value-driven care success. This is the first-of-its-kind suite of solutions to help you achieve the Triple Aim of improving the patient experience of care, improving the health of populations, and reducing the per-member cost of healthcare. You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve. For more information about Avalon, please visit www.avalonhcs.com . About the

Implementation Project Manager:

Avalon’s Implementation Project Managers play a key role within Avalon’s Implementation Services Department, led by the VP of Implementation Services, part of the broader Avalon Operations Organization. Reporting into the Implementation Services PMO under the leadership of the PMO Manager, the Implementation Project Manager role involves leading and managing multiple complex, cross-functional projects from initiation through delivery, ensuring alignment with both Avalon’s strategic goals and client needs, primarily implementation of our Laboratory Benefit Management (LBM) solutions with health plan clients. The role requires strong communication and stakeholder management skills to influence across a matrixed organization. It also includes risk and issue management, contributing to process improvement initiatives, and acting as a subject matter expert on Avalon’s Lab Benefit Management program. This highly visible, client-facing role requires a project manager who excels in strategic thinking, leader and client centric attitude, bringing healthcare industry experience, particularly with managed care, health plan, or benefit management companies. This role is remote with up to 20% travel required for client meetings and internal organization meetings. This position is eligible for remote work, but quarterly travel will be required to Avalon’s corporate office located in Tampa, Florida. Implementation Project Manager –

Essential Functions and Responsibilities:

Simultaneously manage multiple complex projects with significant technical and operational demands. Lead end-to-end implementation efforts, directing cross-functional internal and external teams to ensure high-quality, on-time delivery aligned with both Avalon’s strategic goals and client expectations. Foster strong working relationships across a matrixed organization, influencing without direct authority. Develop and tailor comprehensive project plans, applying appropriate project management frameworks to meet the unique requirements of each client and initiative. Apply strategic, end-to-end thinking to drive execution across all phases of the project lifecycle. Create and maintain critical project documentation, including Charters, RAID Logs, Project Plans, Milestone Charts, Work Breakdown Structures (WBS), Status Reports, Meeting Agendas/Notes, and Communication Plans. Deliver clear and impactful project reporting (e.g., Status Reports, Steering Committee decks), ensuring all stakeholders remain informed, aligned, and engaged throughout the project lifecycle. Coordinate and oversee multiple interdependent workstreams—such as Data Integration, Clinical Policy, Testing, Provider/Workforce Training, Prior Authorization, and Utilization Management—to maintain alignment and drive project momentum. Communicate with clarity and precision in both verbal and written formats, ensuring alignment across project teams, leadership, and clients. Lead issue and risk management processes: proactively identify risks, implement mitigation strategies, and manage timely issue resolution and escalation pathways. Facilitate collaborative, cross-functional problem-solving discussions to identify innovative and effective solutions. Ensure all project activities adhere to internal policies, procedures, and governance standards. Serve as a subject matter expert (SME) on Avalon’s programs, supporting requirements gathering and internal solution design in collaboration with other SMEs. Lead or contribute to internal process improvement initiatives, leveraging formal methodologies to enhance efficiency and maintain thorough documentation, including workflows, SOPs, and job aids. Participate in and lead internal projects and cross-organizational initiatives to drive operational excellence and strategic alignment. Implementation Project Manager –

Qualifications:

Minimum of one (1) year of experience in health plan, managed care, or benefits management industry Minimum of three (3) years of project management business/operations Bachelor’s Degree Comfortable in a high-visibility, individual contributor role with the ability to work cross-functionally and with all levels of the organization Strong meeting facilitation, presentation and note taking skills Innovative, organized, and detailed oriented Demonstrated ability to lead a team through problem solving and creative solutioning Comfortable in ambiguity and leading to clarity Excellent written and verbal communication skills Demonstrated ability to negotiate solutions between stakeholders Effective leader without direct authority Proficient in Microsoft Office applications (PPT, XLS, OneNote) Process improvement and documentation experience Implementation Project Manager –

Preferred Qualifications:

PMP or CAPM Certification Technical (IT) project management experience Six Sigma certification or other process improvement methodology experience Account Management/Client Services experience Smartsheet application experience (build workspaces: sheets, forms, reports, dashboards) Equal employment opportunity, including veterans and individuals with disabilities. PI273454181