Lead Services Specialist – Digital Project Management Position Available In Fulton, Georgia

Lead Services Specialist – Digital Project Management GE Vernova – 3.9 Atlanta, GA Job Details Full-time $104 an hour 20 hours ago Benefits Paid parental leave Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Adoption assistance Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Prescription drug insurance Qualifications 6 years High school diploma or GED Project management Bachelor’s degree Senior level Communication skills Full Job Description Job Description Summary GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliablale, affordable and sustainable energy, while helping our customer power economies and deliver the electricity that is vital to health, safety, security and improved quality of life. Join our dynamic team as a Lead Services Specialist, where every day is an opportunity to make a difference in the lives of our customers! We are looking for someone who is passionate about driving customer success and growth, ensuring that our post-sales journey is nothing short of exceptional. In this role, you’ll be a champion of customer advocacy, providing top-notch training, professional services, and technical support. You’ll play a key role in renewals, outcome attainment, retention, and expansion, all with a focus on digital innovation. As part of our team, you’ll have the autonomy to shape your work, with the freedom to tweak procedures and practices to achieve outstanding results in quality, volume, and timeliness. We value creativity and initiative, and we’re excited for you to bring your ideas to the table while working within our supportive framework. Join us in a fun and inclusive environment where your expertise will shine, and your contributions will be celebrated. Let’s build a brighter future together, one customer success story at a time! Job Description Roles and Responsibilities Plan and implement projects at various customer work sites in the US and abroad, including the activities of staff and subcontractors. The primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy. Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market. Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions. Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues. Required Qualifications Bachelor’s degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Service Delivery and Digital Project Management. Must be willing to travel