Manager, Business Transformation and Process Improvement Position Available In Orleans, Louisiana

Manager, Business Transformation and Process Improvement Manager, Business Transformation and Process Improvement locations
Hancock Whitney Plaza

• Gulfport, MS
  Hancock Whitney Center
• New Orleans, LA
  UNO Center
• New Orleans, LA
  time type
  Full time
  posted on
  Posted 3 Days Ago
  job requisition id
  R014984 Thank you for your interest in our company!

To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. This role serves as a key liaison between leadership and operational teams, charged with identifying and enhancing processes to drive operational efficiency and elevate service quality. The Manager leverages technology to improve internal user experiences—ensuring that our external customers benefit from seamless interactions—and supports strategic initiatives including M&A integrations.

ESSENTIAL DUTIES & RESPONSIBILITIES

Interface with leaders at all levels to identify new processes or analyze existing ones.
Recommend improvements to maximize operational efficiency and service quality.
Conduct assessments, document current and future states (including process mapping), and perform cost/benefit analyses.
Manage process improvement projects throughout their lifecycle—from planning and execution to post-implementation review.
Ensure projects are completed on time and within budget.
Utilize technology to drive desired organizational behavior and enhance the end user (internal customer) experience.
Help create an environment where streamlined internal processes translate into easier interactions for external customers.
Provide subject matter expertise across the organization to support M&A integrations and other strategic initiatives.
Actively engage with stakeholders to foster transparency, alignment, and collaboration.
Work closely with cross-functional teams, with a dotted line to resources engaged in strategic programs.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE

Bachelor’s degree in Financial Services, Business, or a related field.
Minimum of 7 years of experience in the Financial Services industry or equivalent combination of education and experience.
Proven track record in process improvement, change management, and project management.
Strong analytical, communication, and stakeholder engagement skills.
Demonstrated ability to work with leaders at various levels and manage complex initiatives. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws. About Us When you choose a career with Hancock Whitney (

Nasdaq:

HWC), we pledge a heartfelt promise: You can grow. You have a voice. You are important. You also share in a rich regional heritage and embrace core values—timeless ideals vital to our culture since the 1800s—that inspire how we serve clients, communities, and each other: Honor & Integrity, Strength & Stability, Commitment to Service, Teamwork, and Personal Responsibility. A fast-growing organization consistently rated among America’s strongest, safest financial services institutions, our company is based in Gulfport, Mississippi. Our bank and subsidiaries provide contemporary, comprehensive consumer, commercial, and wealth financial products and services at regional headquarters and 200-plus financial centers across a vibrant Southeast corridor including Alabama, Florida, Louisiana, Mississippi, Tennessee, and Texas. Each day, our nearly 4,000 associates carry on a mission to help people achieve their financial goals and dreams. We come to work to create opportunities for the people we serve in the communities we call home. Together, we continue building a company solidly focused on being better, going beyond, and doing more to secure success for the people and businesses depending on us. Let our legacy lead to your future. now. Learn more at hancockwhitney.com/ourstory