Project Manager (Implementation & Deployment for Contact Center Solutions) Position Available In Essex, Massachusetts

Job Listing ID:

4292810

Job Title:

Project Manager (Implementation & Deployment for Contact Center Solutions)

Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

06/17/2025

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)

Job Summary:

Project Manager (Implementation & Deployment for Contact Center Solutions)

Anywhere Type:

Permanent Category:

Program/Project Management Industry:

Communications Workplace Type:

Remote Reference ID:

JN -052025-102233

Date Posted:

05/26/2025

Shortcut:

http://careers.eliassen.com/o0Tez8

Description Recommended Jobs Description:

100% Remote Industry leading business communications & digital transformation organization seeking a talented Project Manager. This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis.

Rate:

$100,000k – $120,000k/year

Responsibilities:

The Project Manager (PM) is responsible for successful deployments of software and SIP solutions for the full Project Life Cycle. Success is defined as completing a project that meets the assigned profitability target, is delivered on time and is signed off on by the customer. As the primary liaison between the company and the customer the PM collaborates with sales, deployment services and the customer. This includes confirming customer requirements, developing the project plan, assigning responsibilities (internal and customer), setting timelines, managing risks or issues, appropriately accounting for any changes in scope, and generally ensuring the successful delivery of the project. Understand customer requirements and objectives Collaborate with relevant stakeholders to develop the project plan Coordinate internal and customer resources required for successful delivery Schedule and manage meetings as required to complete the project Manage changes to the project scope, project schedule, and project costs as necessary Timely meet each project milestone, identify risk or issues and escalate as necessary Track and report to relevant stakeholders on overall project status

Experience Requirements:

Minimum 3 years of project management work experience Proven experience in software project management roles Working knowledge of project management software Adept at analyzing requirements to ensure projects objectives are met Ability to collaborate with others in the spirit of teamwork Excellent written and verbal communication skills Possess the management skills required to direct the work of others Solid organizational skills including attention to detail and ability to multi-task Prior consulting experience, technical or business lead on projects, and/or previous leadership roles would be beneficial Experience leading projects relating to Unified Communications, Contact Center, Call Center, IVR, UCaaS, CCaaS (preferred) Project Management Professional (PMP) or equivalent (preferred)

Education Requirements:

Bachelors Degree required Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of…

Job Classification:

Computer Occupations, All Other Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A