Business Support Associate Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Business Support Associate position at D. Wilson Agency in Charlotte, NC offers a contract salary range of $49.5K - $61K a year, with benefits including 401(k) and leadership training. The role requires mid-level administrative experience, project management skills, and proficiency in tools like Google Docs and Slack. Candidates must have an Associate's degree and 2 years of experience, with strong communication and organizational abilities.
Job Description
Business Support Associate D.
Wilson Agency Charlotte, NC Job Details Contract Estimated:
$49.5K – $61K a year 1 day ago Benefits 401(k) Leadership training provided Qualifications Google Docs Slack Mid-level Administrative experience Project management Organizational skills AI Associate’s degree 2 years Communication skills Full Job Description This role supports the day-to-day internal operations of the agency with an emphasis on tools/systems (Airtable, HubSpot, Harvest, Slack, and Google Workspace), project coordination, internal scheduling, and supporting the execution of culture and onboarding strategies. You’ll play a key role in maintaining agency momentum and ensuring smooth backend operations that empower our team and clients.
Key Responsibilities:
Manage Airtable project trackers, templates, interface setup, and internal SOPs. Update and organize records in HubSpot CRM. Support onboarding of new hires, including internal comms, logistics, and scheduling. Coordinate internal calendars, scheduling for leadership, and client events. Assist in the implementation of internal culture initiatives (e.g., team check-ins, recognition systems) Support the executive team with follow-ups, research, and documentation as requested. Use AI tools to streamline task automation and internal documentation. Community and Stakeholder Engagement Dashboard and Reporting for internal use
Key Tools:
Airtable HubSpot Dropbox Slack Google Workspace Harvest (basic support) Nice to have: AI tools (ChatGPT, Grammarly, etc.) Requirements 2+ years of experience in administrative support, operations coordination, or project management Familiarity with Airtable and HubSpot (or similar project management/CRM tools) Strong organizational skills and attention to detail Ability to manage multiple tasks and prioritize deadlines independently Proficiency with Google Workspace (Docs, Sheets, Calendar) Clear written and verbal communication skills Comfortable learning and using AI tools to improve workflows (e.g., ChatGPT, Grammarly) Experience scheduling meetings, supporting onboarding, and maintaining digital files Nice to have: Prior Community and Stakeholder Engagement Expierence Executive Assistant with Business Operations responsibility
About You:
You are a proactive problem-solver who thrives in a fast-paced, client-focused environment. You’re comfortable working with shifting priorities and can adapt quickly when direction or client needs evolve. You take initiative, communicate effectively, and stay solution-oriented despite tight timelines. You value collaboration but are also confident managing your workload independently. Most importantly, you care about delivering high-quality work that helps our leadership team and clients succeed. You must reside in the Charlotte Area for Hybrid work.
Hours & Compensation:
This is a part-time contractor role estimated at approximately 15 hours per week. Availability during standard business hours (9:00 AM – 5:00 PM EST) is required to support team and client needs. Hourly rate and potential for increased hours may vary based on experience, demonstrated skill level, and project demands. Benefits 1. Professional Development & Learning Free access to on-demand courses, webinars, and leadership training (hosted by DWA agency) Discounted rates for certifications or external training partners Quarterly knowledge exchange sessions (virtual roundtables with peers and internal experts) 2. Health & Wellness Perks Mental wellness resources (Group mindfulness sessions) Wellness reimbursement (monthly reimbursement for a wellness session, e.g., fitness class, sauna session, yoga, massage, etc up to USD 25) 3. Financial & Business Support Optional 401(k) participation While not guaranteed, there may be opportunities for discretionary bonuses based on successful client referrals or revenue-generating contributions 4. Recognition & Engagement Spotlight recognition program (contractor of the month, LinkedIn shoutouts) Loyalty-based bonuses or milestone incentives for long-term partnerships Access to annual in-person/virtual retreat or summit Branded Company Swag
