Special Projects Coordinator Position Available In Mecklenburg, North Carolina

Special Projects Coordinator The Ship Group Services – 1.0 Charlotte, NC Job Details Part-time From $15 an hour 1 hour ago Qualifications Microsoft Powerpoint CRM software Marketing experience (1-2 years) Client onboarding Project planning Canva Project management Attention to detail Problem solving Project task coordination Organizational skills Interviewing Marketing experience (Less than 1 year) Project management experience (Less than 1 year) 1 year Communication skills Marketing Entry level Full Job Description Special Projects Coordinator (Part-Time | Startup + Operations Support)

Location:

Charlotte, NC | In-Person | 10 hours/week to start

Pay:

$15.00/hour (with opportunity for increases tied to growth and milestones) About the

Role:

We’re looking for a self-motivated, detail-oriented, and adaptable team member who’s excited to help build a startup from the ground up while also providing steady support to an established business line. As Special Projects Coordinator , you will primarily focus on helping launch and grow The Black Therapy Network (BTN) —an online therapy platform dedicated to providing culturally competent care for the Black community. This role will put you at the center of building systems, onboarding providers, recruiting clients, troubleshooting issues, and managing day-to-day operations as we expand the platform. In addition, you’ll support administrative operations for our existing bail bond business , including filing documents, tracking client check-ins, and managing compliance paperwork . This role is perfect for someone who thrives on juggling multiple projects, loves creating order out of chaos, and wants to grow into a leadership role as the company scales .

Key Responsibilities:

Primary Focus:

The Black Therapy Network (BTN) – Startup Development Develop and document onboarding processes for therapists and clients joining the platform Manage provider credentialing and documentation tracking to ensure compliance Coordinate day-to-day operations —monitor client intake, address user issues, flag technical problems Collaborate with leadership to brainstorm, plan, and implement new platform features and improvements Create workflows, guides, and operational tools to streamline backend processes Track therapist recruitment efforts and help problem-solve bottlenecks in onboarding Monitor platform usage and generate reports to support leadership decisions Support marketing and outreach initiatives to help grow the client and provider base Proactively identify inefficiencies and recommend solutions for improving the platform experience

Secondary Focus:

Bail Bond Administrative Support File court-related documents and ensure accurate recordkeeping Track defendant check-ins, court appearances, and compliance deadlines Maintain organized paper and electronic records for agency compliance Assist leadership with documentation audits and licensing-related paperwork

General & Cross-Department Support:

Be willing to assist with other administrative or project-based tasks as company needs evolve Support leadership with special projects across multiple business functions (including potential unrelated assignments) Help develop and refine policies, procedures, and systems as businesses grow

Who We’re Looking For:

Someone excited to help build a business , not just complete routine tasks Strong organizational and project management skills —can manage multiple projects at once Creative problem-solver who can generate ideas AND figure out how to implement them Quick learner who’s tech-savvy and comfortable with tools like Google Workspace, PowerPoint, Canva, etc. Strong communicator who’s comfortable working independently and checking in with leadership regularly Detail-oriented and dependable , especially with compliance, documentation, and tracking Adaptable and flexible —ready to shift priorities as business needs evolve Bonus if you’ve worked in startups, operations, behavioral health, or client support roles Why This Role is

Unique:

You’ll work directly with company leadership and play a pivotal role in building The Black Therapy Network from the ground up You’ll gain hands-on experience in startup operations, process creation, and platform management You’ll have the opportunity to grow your responsibilities and hours as the platform expands You’ll make a tangible impact in the mental health and wellness space for the Black community You’ll also gain exposure to legal services operations through the bail bond side of the business Your role will evolve alongside the company’s growth—this is your chance to carve out a future leadership position

Starting Details:

Pay:

$15.00/hour (with opportunities for increases based on performance and company milestones)

Hours:

10 hours/week to start; hours may grow as BTN expands

Location:

In-person at our Charlotte office

Schedule:

Flexible within business hours (must maintain regular check-ins with leadership)

Important Notes:

This is a startup role primarily focused on building The Black Therapy Network ; bail bond support is a secondary function We’re starting small— pay and hours will grow alongside company revenue and milestones We need someone dedicated, committed, and invested in growing WITH the business Interested? Ready to build something meaningful from the ground up? Apply today and let’s grow together!

Job Type:

Part-time Pay:

From $15.00 per hour Expected hours: No more than 10 per week

Compensation Package:

Bonus opportunities Performance bonus Quarterly bonus

Schedule:

Monday to Friday People with a criminal record are encouraged to apply Application Question(s): Do you have experience managing multiple projects or responsibilities at the same time? Are you comfortable working in a startup environment where roles and priorities may evolve? Are you interested in helping build and grow an online mental health platform? Are you looking for a role with room for growth and increased hours based on performance and company growth?

Work Location:

In person