Mitigation Project Manager Position Available In Wake, North Carolina

Mitigation Project Manager SERVPRO Team Bisig Raleigh, NC Job Details Full-time $60,000 – $70,000 a year 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer service Restoration Mid-level High school diploma or GED Project management experience (3-5 years) Driver’s License Project management Bachelor’s degree Xactimate IICRC Certification Project management experience (1-2 years) Organizational skills Associate’s degree Leadership 2 years Communication skills Water Certification Full Job Description As the Mitigation Project Manager at Servpro Team Bisig, you will lead and oversee all aspects of water, mold, and fire mitigation projects from initiation to completion. This includes job scoping, crew supervision, customer communication, and ensuring projects meet company standards for quality, safety, and timeliness. You’ll be responsible for delivering a superior customer experience while managing operational efficiency and profitability on every job.

Key Responsibilities:

Oversee and manage mitigation projects, ensuring timely and high-quality execution Perform onsite inspections and detailed scoping of losses Coordinate with estimators to ensure accurate, complete job files and documentation Schedule, dispatch, and manage mitigation crews for optimal performance Ensure crews follow all safety and IICRC protocols Communicate professionally with customers, insurance adjusters, and vendors Maintain job documentation and upload project updates to SERVPRO systems Manage inventory and ensure proper use of mitigation equipment Monitor job progress and adjust resources and timelines as needed Identify and resolve jobsite challenges proactively Train and mentor field technicians to support growth and performance Track project profitability and contribute to revenue goals Participate in after-hours emergency response rotation as needed

Qualifications:

High school diploma or equivalent (Associate’s or Bachelor’s degree preferred) Minimum 2 years of experience in restoration/mitigation or project management IICRC certifications (WRT, ASD, AMRT) preferred or willingness to obtain Strong leadership and organizational skills Excellent communication and customer service abilities Proficient with technology and job tracking systems (Xactimate experience required) Valid driver’s license and clean driving record Ability to lift 50+ lbs and work in various environmental conditions

Job Type:

Full-time Pay:

$60,000.00 – $70,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday On call

Supplemental Pay:

Bonus opportunities Commission pay

Work Location:

In person