Project Manager (Implementation & Deployment for Contact Center Solutions) Position Available In Wake, North Carolina

• Project Manager (Implementation & Deployment for Contact Center Solutions)
• Anywhere

• Type:

• Permanent

• Category:

• Program/Project Management

• Industry:

• Communications

• Workplace Type:

• Remote

• Reference ID:

• JN -052025-102233

• Date Posted:

• 05/26/2025

• Shortcut:

• http://careers.eliassen.com/o0Tez8 + Description + Recommended Jobs

• Description:

• 100% Remote
• Industry leading business communications & digital transformation organization seeking a talented Project Manager.

_This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis._ _

Rate:

$100,000k – $120,000k/year_

• Responsibilities:

• + The Project Manager (PM) is responsible for successful deployments of software and SIP solutions for the full Project Life Cycle.

+ Success is defined as completing a project that meets the assigned profitability target, is delivered on time and is signed off on by the customer. + As the primary liaison between the company and the customer the PM collaborates with sales, deployment services and the customer. + This includes confirming customer requirements, developing the project plan, assigning responsibilities (internal and customer), setting timelines, managing risks or issues, appropriately accounting for any changes in scope, and generally ensuring the successful delivery of the project. + Understand customer requirements and objectives + Collaborate with relevant stakeholders to develop the project plan + Coordinate internal and customer resources required for successful delivery + Schedule and manage meetings as required to complete the project + Manage changes to the project scope, project schedule, and project costs as necessary + Timely meet each project milestone, identify risk or issues and escalate as necessary + Track and report to relevant stakeholders on overall project status

• Experience Requirements:

• + Minimum 3 years of project management work experience + Proven experience in software project management roles + Working knowledge of project management software + Adept at analyzing requirements to ensure projects objectives are met + Ability to collaborate with others in the spirit of teamwork + Excellent written and verbal communication skills + Possess the management skills required to direct the work of others + Solid organizational skills including attention to detail and ability to multi-task + Prior consulting experience, technical or business lead on projects, and/or previous leadership roles would be beneficial + Experience leading projects relating to Unified Communications, Contact Center, Call Center, IVR, UCaaS, CCaaS (preferred) + Project Management Professional (PMP) or equivalent (preferred) •

Education Requirements:

• + Bachelors Degree required _Skills, experience, and other compensable factors will be considered when determining pay rate.

The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com._ _

About Eliassen Group:

_ _Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._ _Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._ _Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_