Graduate Trainee Customer Success & Project Management Position Available In Hillsborough, New Hampshire

Graduate Trainee

• Customer Success & Project Management NH Total Home Care LLC Manchester, NH Job Details Full-time From $45,760 a year 1 day ago Benefits Paid training Mileage reimbursement Paid holidays 401(k) Paid time off On-the-job training 401(k) matching Gym membership Qualifications Carpentry Customer service Client communication Managing clients in a customer support role Driver’s License Bachelor’s degree Computer skills Project management experience 2 years Communication skills Entry level Background checks Full Job Description Launch Your Career with NH Total Home Care!

Why Start Here? Join a fast‑growing, southern nh remodeling firm and gain first‑hand insight into every facet of small‑business management concerning residential remodeling. From day one, you’ll tackle real work that builds: Business acumen

• sales, estimating, purchasing, budgeting Leadership & communication
• client care, team coordination, subcontractor relations Operational know‑how
• contract administration, project scheduling, field techs workflow & coordination Our management staff will mentor you across both office and field operations so you can chart a long‑term path in project management, operations, or even skilled carpentry.

CORE RESPONSIBILITIES

Client Experience Navigate communications with clients through texts, web site inquiries, phone calls & emails. Serve as the primary contact onboarding customer info into our CRM and instigating the potential job for the appropriate work flow to follow. Sales & Estimating Support our foreman with take‑offs, pricing, scope definition, and proposal prep; update all activities, conversations and follow‑ups in our CRM. Purchasing & Logistics Source materials, request quotes, issue POs, and track deliveries to keep job sites on schedule. Receive all shipments into our warehouse, stage all incoming materials with customer name, notify job lead, and organize delivery. Assist with Project Coordination Assist Foreman with maintaining project timelines; align subs, carpenters, and inspectors; document daily progress and troubleshoot issues. Contract & Compliance Draft change orders, secure signatures, and verify permits, COIs, and other compliance documents. What You’ll Learn Sales strategy

• qualify prospects, close deals, and create win‑win solutions Material sourcing
• balance resourcing quality, cost, availability and lead times with vendors Construction sequencing
• see how each trade fits together for efficient, code‑compliant builds About You Bachelor’s degree (any discipline demonstrating initiative and problem‑solving) Tech‑savvy: strong Google Workspace skills; eager to streamline processes with new tools Excellent written and verbal communication—comfortable picking up the phone Organized multi‑tasker who thrives on moving parts and firm deadlines Passion for homes, building science, or small‑business management Valid driver’s license What We Offer Competitive salary with clear growth milestones Structured mentorship from owners and senior PMs Paid industry training and certifications as needed PTO, paid holidays, gym membership, and SEP‑IRA with match Company iPhone and mileage reimbursement for job‑site travel Tight‑knit, respectful team culture that values learning and craftsmanship

Job Type:

Full-time Pay:

From $45,760.00 per year

Benefits:

401(k) 401(k) matching On-the-job training Paid time off

Shift:

Day shift

Experience:

Customer service: 2 years (Required) Ability to

Commute:

Manchester, NH 03101 (Required) Ability to

Relocate:

Manchester, NH 03101: Relocate before starting work (Required)

Work Location:

In person