Project Operations Manager, WNY Position Available In Erie, New York

Date Posted:

06/18/25

Applications Due:

09/18/25

Vacancy ID:

190474 Position Information NY HELPNo AgencyEmpire State Development, NYS TitleProject Operations Manager, WNY Occupational CategoryOther Professional Careers Salary GradeNS Bargaining UnitNone listed Salary RangeFrom $62000 to $65000 Annually Employment TypeFull-Time Appointment TypePermanent Jurisdictional ClassNon-competitive Class Travel Percentage0% Schedule WorkweekMon-Fri Hours Per Week37.5 Workday From9 AM To5:30 PM Flextime allowed?

No Mandatory overtime?

No Compressed workweek allowed?

No Telecommuting allowed?

No Location CountyErie Street Address95 Perry Street CityBuffalo StateNY Zip Code14203 Job Specifics Duties Description

• Applicants MUST submit a cover letter with resume to be considered.
• This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.
• Minorities, women, and individuals with disabilities are encouraged to apply.

Please contact Human Resources if you require an accommodation.

BASIC FUNCTION

Reporting to the Deputy Director, WNY Regional Office, the Project Operations Manager will play a critical role in supporting the lifecycle of economic development projects by managing documentation, maintaining internal systems, coordinating reviews, and facilitating smooth handoffs between the Project Management teams. This role is essential in ensuring compliance, operational efficiency, and timely processing of program materials within the high-volume, deadline-driven environment.

WORK PERFORMED

• Set up and maintain organized project folders; assign Management System Data (MSD) numbers and upload application materials, ensuring correct file format and adherence to project specifications.
• Shepherd through the internal review process. Manage and track the internal review process for incentive proposals, collaborating with Project Managers to ensure timely feedback and resolution of any issues, and ensure timely routing for approvals and signatures.
• Review project files prior to handoff to the Project Management team; follow up with originators and grantees to collect any outstanding documentation needed.
• Serve as a key liaison with Project Managers to track proposal status, clarify requirements, and ensure that incentive documents are accurate, complete, and properly formatted for execution.
• Draft and prepare team request memos, board scripts, and public hearing materials; coordinate notices, invoices, and attended hearings (virtual/in-person) as needed.
• Process executed Grant Disbursement Agreements (GDA) and GDA amendments; update project milestones and maintain internal system records (MSD).
• Prepare payment requisition checklists, memos, and certification/draw documents for request for payment, track submissions and approvals.
• Responsible for processing and tracking incoming fees/accrued interest return.
• Assist with procurement processing and maintain detailed records of transactions and vendor communications.

Minimum QualificationsEducation Required:

Bachelor’s degree. Associate’s degree with 5 years direct relevant experience may be substituted.

Relevant Experience Required:

3+ years in similar project operations role working with a document management system (e.g., MSD) and digital filing practices. Experience with loans and grant process is a plus.

Skills Required:

Excellent organizational and time management skills, and high attention to detail. Ability to manage multiple deadlines in a fast-paced environment. Excellent written and oral communication skills. Strong interpersonal skills with the ability to work cross-functionally with staff at all levels. Proficiency in Microsoft Office and with a document management system. Additional CommentsSalary range as specified.
Comprehensive Benefits Package. Some positions may require additional credentials or a background check to verify your identity. How to Apply NameAmalia Shifrin – Human Resources TelephoneN/A FaxN/A Email Addressresumes@esd.ny Address Street655 Third Avenue CityNew York StateNY Zip Code10017 Notes on

ApplyingExternal Candidates:

Please attach cover letter and resume. To apply copy & paste URL in browser: ://bit.ly/3APr8cp

Internal Candidates:

Please apply through ADP using the Myself/Talent menu and submit your cover letter and resume for consideration.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO

DIVERSITY