Adjudication Bureau Operations Manager Position Available In Kings, New York

Adjudication Bureau Operations Manager Prutech Solutions – 3.6 Brooklyn, NY Job Details Full-time | Contract From $110,000 a year 3 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Microsoft PowerPoint Microsoft Word Contract management Microsoft Excel Microsoft Access Operations management Customer service Call center Procurement Employment & labor law Mid-level Microsoft Office Administrative experience Supervising experience Bachelor’s degree Interviewing Customer support Financial management 2 years Call center management Communication skills

Full Job Description Location:

29 Gallatin Pl, Brooklyn, NY 11201 The Operations Manager/Project Manager will be on-site and manage 40+ staff who work across five public-facing units that handle distinct functions regarding the Adjudication Bureau, Notice of Violation processing. S/he should have excellent project management, organizational management, customer service, and problem-solving skills to support the operations of the agency.

Responsibilities:

Oversee and advise on matters related to the day-to-day administrative functions, including human resources, procurement, budgeting, and contract management , and maintain appropriate records, tracking systems, and controls related to Client’s administrative functions Track the progress of the project and evaluate whether the Contractor is meeting contractual obligations In collaboration with clients Administrators, provide executive-level project management support and oversight on critical projects and serve as a resource to TAB staff to ensure the smooth implementation of projects Provide timely updates to the Executive Director and other stakeholders, identifying unanticipated challenges and strategies for addressing those challenges Evaluate Standard Operational Procedures and business functions and make recommendations for improvements Prepare biweekly payroll reports and monthly staffing invoicing Recruit and hire talent as necessary Serve as Contractor’s liaison between on-site staff and

HR Dept Qualifications:

Effective proven ability to successfully guide and manage multiple high-priority projects simultaneously and to organize and drive projects to timely completion Bachelor’s degree required Experience with financial management and/or procurement Experience developing, documenting, implementing, and monitoring policies and procedures Highly organized with strong follow-through and acute attention to detail Excellent judgment and outstanding analytic, problem-solving, and creative thinking skills Proven experience effectively managing staff and supporting team members in achieving objectives Ability to work quickly under pressure while still ensuring a high-quality work product. Experience and proven ability to cultivate partnerships with diverse stakeholders Ability and willingness to take initiative and work collaboratively Excellent communication (written and oral) skills Proficient in PowerPoint, Microsoft Excel, Access, Word, and Outlook All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Types:

Full-time, Contract Pay:

From $110,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance

Schedule:

8 hour shift Monday to

Friday Education:

Bachelor’s (Required)

Experience:

Operations management: 10 years (Required) Call center management: 5 years (Required) Customer support: 10 years (Required) Legal /

Law Background:

2 years (Required) Ability to

Commute:

Brooklyn, NY 11201 (Required)

Work Location:

In person