Project Manager, Customer Delivery Position Available In New York, New York

Project Manager, Customer Delivery
Nasdaq New York, United States
Posted 5 hours ago Permanent Competitive
Project Manager, Customer Delivery
Nasdaq New York, United States
Project Manager, Customer Delivery
Nasdaq Fintech division seeks Project Manager based in our Toronto office. The primary goal of this position is to lead and manage the delivery of major and high-profile implementation projects, from development to implementation. This includes ensuring projects are delivered and completed to a consistently high standard, within budget, and that objectives are met on time. Making sure the projects meet professional project management standards and industry regulations and adhere to the best practices of project management from the Nasdaq’s Delivery Frameworks.
A Project Manager must have practical experience as a project manager for large and complex enterprise software initiatives.
Manage and deliver large scale Capital Markets Projects, with duties including but not limited to:
Plan, lead, manage, and coordinate project tasks using Microsoft Project Plan, resources, deliverables, issues logs, and risks logs.
Builds strategic relationships with key stakeholders to ensure project is positioned strategically within organization.
Utilizes and manages resources and coordinates effectively with stakeholders and colleagues.
Ensures the project plan obligations are met regarding specifications, quality, costs and timeframes.
Manages multi-faceted and complex IT projects across a matrix environment such as systems integration, systems architecture, new product development or custom systems development.
Manage and identify risks and opportunities of projects
Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
Builds strategic relationships with clients and key decision-makers and participates in the Steering Committee for projects
Monitor programs, procedures, and metrics to ensure adherence to defined project management standards, on-time delivery, and overall customer satisfaction
Qualifications and experience
Minimum 5 years in Project Management
Project Management Professional (PMP) Certification or Agile Scrum Master Certification is highly desired. Master’s degree preferred
Experience and proven track record delivering large scale projects, ideally in the Capital Markets space.
Strong knowledge and experience in the use of the various tools and processes to aid program management
Track record of superior change management and contractual negotiations within complex project environments
Strong leadership and management skills and strong customer escalation and resolution capabilities
Record of leadership in a global, remote, team-oriented environment, working well in a fast-paced environment, and meeting multiple, concurrent deadlines
Exceptional negotiation and conflict-resolution skills
Excellent written and verbal communication, presentation and facilitation skills
Excellent organizational project and time management skills
Track record of developing and maintaining relationship with stakeholder of all levels, including senior management and C-Level executives, both internally and externally
Long experience of effective portfolio and program management. Having been a senior member of program and project management teams
Solid proficiency in portfolio, program and project management methodologies
This position can be located in New York orToronto, and offers the opportunity for a hybrid work environment (at least 2 days a week in office, subject to change), providing flexibility and accessibility for qualified candidates.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
What We Offer
We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.
The base pay range for this role is $95,000 – $135,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
Nasdaq’s programs and rewards are intended to allow our employees to:

Secure Wealth:

401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off

Prioritize Health:

Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
Care for

Family:

Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
Connect with

Community:

Company gift matching program, Employee resource groups, Paid volunteer days

Grow Career:

Education Assistance Program, Robust job skills training and Professional development opportunities
For more information, visit Nasdaq Benefits & Rewards Career page
Job

ID R0022546

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