Warranty Project Manager Position Available In Charleston, South Carolina

Location:

Mount Pleasant, Pennsylvania, United States of America Job ID:

R0080299

Date Posted:

2025-02-19

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Project/Program Management Job Schedule:

Full time

Remote:

No Job Description:

Job Title:

Warranty Project Manager The opportunity Join Hitachi Energy as a Warranty Project Manager and play a key role in ensuring the successful execution and customer support of all orders in our HV Service division. This position offers a unique chance to collaborate directly with our commercial operations team, manage warranty orders, and provide timely responses to both internal and external customers. You’ll be responsible for coordinating warranty service execution, monitoring costs, and ensuring customer satisfaction through effective communication and project management. This is your opportunity to make a significant impact on our operations and customer relationships, all while working in a dynamic and supportive environment. How you’ll make an impact Collaborate with the commercial operations team to review and audit order handoffs. Manage warranty orders to ensure timely customer support and proper financial management. Verify order documents and engage with the commercial team during project close-out. Coordinate warranty service execution, including cost monitoring and customer communication. Facilitate communication between commercial operations and field/production teams. Manage the Accounts Receivable (AR) list for the HV Service portfolio. Ensure on-time payment for current and future sales orders. Communicate directly with customers regarding project updates, scheduling, and documentation. Your background Work authorization to work for Hitachi Energy in the United States. Strong customer focus and ability to manage multiple project timelines. Excellent organization and time management skills. Strong written and verbal communication, interpersonal, and intercultural skills. Experience with SAP and proficiency in Excel and PowerPoint. Project management processes and tools experience is a plus. Knowledge of high voltage products, services, and their application is preferred. Willingness to travel occasionally. More about us At Hitachi Energy, we foster a collaborative and inclusive work environment where you can grow and develop. We value safety and integrity, taking responsibility for our actions while caring for our colleagues and the business. Join us and be part of a team that is powering good for a sustainable energy future. Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.