Project Manager Patterson Flynn Position Available In Lancaster, South Carolina
Tallo's Job Summary: Patterson Flynn, the rug and carpet atelier under F. Schumacher & Co., seeks a skilled Project Manager for their New York City showroom. Responsibilities include managing orders, coordinating shipping, providing customer service, and ensuring accuracy in sales orders. Ideal candidates possess a passion for excellence, excellent communication skills, and a minimum of 2 years' experience in customer service. The position offers competitive salary and benefits.
Job Description
Project Manager
- Patterson Flynn
Fort Mills, SC F.
Schumacher & Co. is a fast-growing and innovative interior design company. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design transforms life. It challenges convention. It brings a unique point of view into the world. It sets trends. And it leaves a mark. F. Schumacher & Co., also known as FSCO, is the parent company of many brands within our portfolio. This role is part of our floorcovering brand, Patterson Flynn.
Patterson Flynn, the rug and carpet atelier, is the ultimate destination for beautiful products with irrefutable style, premium decorator staples that are the best of their kind, and unparalleled service that is accountable and unconditional.
Our floorcovering brand Patterson Flynn is seeking a highly motivated, professional, design savvy Project Manager for our New York City trade
- only showroom.
YOU WILL
Provide support for a team of sales people
Enter information provided by sales people into our internal ordering system
Understand the scope of the final sale
- open ends, fabricated rug, wall to wall installations, etc.
Manage and verify shipping information, mid-ship, deposit, and a full description for the client
Process various custom orders with increased complexity
Place orders with the mills directly
Monitor all open orders for the assigned sales representative
Track open orders to provide ETA for installation and delivery
Negotiate and track with freight companies on the shipping of carpet orders
Ensure all charges are accurate on sales orders and invoices
Deliver the best possible customer service while enhancing the Patterson Flynn mission to offer the highest quality product and service standards in the luxury market
Consistently seek to expand your working knowledge of interior design and current PFM collections
Sales
- processed daily
Invoices - processed daily
Daily upkeep of order statues
Open order reports - reviewed by Project Management at least quarterly
Ensuring claims for product and freight are filed when necessary
Timeliness and responsiveness of team communication with Account Managers
YOU HAVE/ARE
Demonstrated passion for excellence in providing the best customer experience
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
Knowledgeable and enthusiastic about the luxury interior design industry
Proficiency in MS Office (including Excel, Outlook and Word)
Ability to handle multiple tasks and change direction based on business needs
Extremely detail oriented with strong organizational skills
Ability to evaluate and resolve discrepancies on pricing issues
A team player, cooperative and supportive
Able to work well with others in a fast-paced environment
Excellent work ethic and professionalism
Carpet industry experience (preferred)
Minimum of 2 years’ experience in a customer service capacity
ABOUT FSCO
F. Schumacher & Co is a 131-year‐old interior design company that creates and distributes fabric, wallcovering and furniture to skilled businesses around the world. Our family‐owned company is synonymous with style, taste and innovation. Our collections are comprehensive, with an extraordinary range united by respect for classicism, an eye for the cutting edge, and an unparalleled level of quality.
But don’t be fooled! While we celebrate our storied heritage, we operate like a 131-year‐old startup. Our talented team is innovative and dynamic, and our culture is progressive and fun. In order continue our success; we are always looking for talented people that fit.
Culture:
In our company, you’re judged by your ideas and results, not by your experience or title. So, we encourage you to be thoughtful, casual, and to speak your mind.
Development:
We strive every day to develop you and your colleagues for what we believe is a challenging and supportive business environment.
Teamwork:
We believe that success and efficiency can only be a product of collaboration. At FSCO, working together is the rule, not the exception.
Innovation:
We have achieved success and longevity through innovation. And we encourage experimentation and rule breaking. Mistakes? Those are things we embrace, talk about and learn from.
Life balance: Focused, productive time is more important than long hours. We believe in having enough time to be happy both in the office and out of it.
Wealth Benefits:
Competitive Base Salary Corporate Annual Profit Sharing
401K Plan
Health Benefits:
Dental Coverage
Medical Coverage
Prescription Drug Plan
Vision Coverage
Health Savings Account (HSA)
TELADOC
Other Benefits:
15 Days Paid Time Off (PTO)
10 Company Holidays
Bereavement Leave
Life Insurance
Flexible Spending Accounts (FSA)
Short-Term Disability (STD)
Long Term Disability (LTD)
Employee Discount
F. Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.