Account/Project Manager Position Available In Knox, Tennessee

Account/Project Manager Hopps Communications Inc Knoxville, TN Job Details Full-time Estimated:

$48.7K – $61.4K a year 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance Flexible schedule Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel Microsoft Outlook Marketing Project coordination Mid-level Microsoft Office Adobe Creative Suite Project management Bachelor’s degree Business Account management Communication skills Time management

Full Job Description About IG:

Info-graphics (IG) is a growing content creation and design agency specializing in graphic design, 3D rendering, animation, and instructional design. We’re known for delivering high-impact creative solutions that meet client needs across industries. We’re looking for a versatile Account/Project Manager to join our team—someone who can build strong client relationships while coordinating project logistics from start to finish.

Position Overview:

This role combines account management and project management duties. You’ll be the main point of contact for clients while supporting project execution, working closely with internal teams to ensure deliverables are on time, on brand, and on budget.

Key Responsibilities:

Client & Account Management Serve as the primary liaison for assigned client accounts. Build and maintain trusted relationships with clients to understand goals, provide guidance, and ensure satisfaction. Communicate regularly to share updates, gather feedback, and guide clients through the project lifecycle. Identify opportunities to expand client accounts through up-selling or cross-selling agency services. Collaborate with creative and production teams to align deliverables with client expectations. Project Management & Execution Create and maintain project plans, schedules, and documentation. Coordinate with internal teams to allocate resources and monitor progress via project tracking tools. Facilitate meetings and follow-ups, including capturing and distributing meeting notes and action items. Oversee quality assurance, proofing, and copy editing processes. Support project administrative needs including documentation, file management, and reporting. Ensure that all projects adhere to defined scope and timelines, and are properly documented. Anticipate issues or delays and proactively implement solutions.

Requirements:

Bachelor’s degree in Business, Communications, Marketing, or related field. Minimum 3 years of experience in account management, project coordination, or client services—preferably in a creative, content, or design-focused agency. Strong communication and presentation skills—written and verbal. Highly organized with strong time management and multitasking abilities. Proficient in Microsoft Office (Word, Excel, Outlook. PowerPoint). Familiarity with Apple platforms and Adobe Creative Suite is a plus. Ability to work independently and collaboratively in a fast-paced environment. Positive attitude and strong problem-solving mindset. Willingness to travel occasionally (~10%).

Preferred Qualifications:

Previous experience in a client facing role or project management. Comfortable navigating both client-facing and internal project coordination responsibilities. Knowledge of creative workflows and digital media production.

What We Offer:

Competitive salary and bonus potential Full benefits package: health, dental, and vision, Simple IRA, Short Term Disability PTO and Company holidays Flexible hours and hybrid work options Creative, team-first work culture How to

Apply:

Please submit your resume and a cover letter outlining your relevant experience for this role. IG is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive, collaborative workplace for all.