Community Resource Representative – City of Birmingham Position Available In Jefferson, Alabama

Community Resource Representative – City of Birmingham The Personnel Board of Jefferson County Jefferson County, AL Job Details Full-time $44,678 – $69,305 a year 1 hour ago Benefits Paid holidays Health insurance Dental insurance Qualifications Social media management Customer service Program development Mid-level Public Administration Driver’s License Bachelor’s degree Business Administration Budgeting Social Work Associate’s degree Full Job Description

TARGET CLOSE DATE

06/09/2025

PAY GRADE:

Grade 20

TYPE:

Full time

JOB SUMMARY

The City of Birmingham is seeking to hire a Community Resource Representative to assist residents, non-profit agencies, city and town officials, and community groups to develop citizen and community participation in community development or community health programs. Incumbents provide assistance with a variety of city programs and initiatives. Incumbents act as a liaison on behalf of the community and citizens, providing information and explaining and interpreting policies or ordinances for residents so informed decisions are made regarding neighborhood and community issues. Community Resource Representatives are also responsible for maintaining related correspondence and communications, identifying community needs and priorities, as well as developing and implementing projects and programs. Incumbents train neighborhood association elected officials on proper implementation and monitoring of association activities.

COMPENSATION & BENEFITS

The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: Birmingham $44,678 – $69,305 MINIMUM

QUALIFICATIONS

The following are job-related qualifications that are required for employment consideration for this position: Driver’s license. Associate’s degree or higher from an accredited college/university in any of the following areas: sociology, social work, planning, urban studies, public administration, business administration, or a related field. Work experience performing neighborhood/community program development, monitoring, and implementation. Experience organizing/implementing community and public outreach events, efforts, and mass communications. Work experience in a customer service capacity dealing with a diverse population.

PREFERRED QUALIFICATIONS

The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by Birmingham when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Bachelor’s degree from an accredited college/university in sociology, social work, planning, urban studies, public administration, business administration, or a related field. Significant work experience performing neighborhood/community program development, monitoring, and implementation. Work experience monitoring budgets and expenditures. Experience creating and managing social media platforms.

TYPICAL JOB DUTIES

Provides assistance with a variety of city programs, initiatives, events, and emergencies, by responding to emergency scenes, canvassing neighborhoods, and arranging transportation so needs are met and events proceed as planned. Oversees the evaluation and processing of goods and services by modifying requests when needed, sharing budget allocations and balances, and obtaining cost estimates so requests can be met in a timely manner, are within budget, and properly processed. Plans, conducts, and facilitates meetings and special events such as neighborhood association meetings, and community interest meetings by reserving locations, composing meeting agendas, and preparing documents to publicize meetings and events, so residents can attend and be informed. Implements, and monitors Neighborhood Association activities by ensuring neighborhood elections are properly conducted, and assisting with the transition of newly elected officers so officers are in place and performing to City guidelines. Observes and evaluates neighborhoods by reporting findings/observations to appropriate parties and coordinating requests for funding from Federal resources (i.e., CDBG and HUD) and other funding sources so services can be obtained for residents. Engages in activities for self and staff that are designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines. Acquires, exchanges and disseminates technical or legal information to neighborhood or community associations or residents in assigned areas by coordinating service delivery, investigating complaints, and referring citizens to appropriate departments, to ensure that complaints are addressed and community concerns are met.

PHYSICAL DEMANDS

Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs.

WORK ENVIRONMENT

Work is conducted both indoors in an office setting as well as during regular field visits to external places of business such as community centers and other residential neighborhood locations. Work involves use of standard office equipment, such as computer, phone, copier, etc.

EEO STATEMENT

The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Each Merit System member city/agency operate its own equal employment opportunity policies available on the individual city/agency website.

ACCOMMODATION

To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at 205-279-3500 (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process.

NOTE:

This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply.

DISCLAIMER

This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.