Assistant Property Manager Position Available In Morgan, Alabama

Decatur Housing Authority Position:

Assistant Property ManagerReports To:

Property ManagerFLSA Classification:

Non-ExemptPurpose:

The Assistant Property Manager plays a crucial role in ensuring the smooth operation of housing properties, particularly those regulated by HUD (Housing and Urban Development). This position involves balancing administrative responsibilities with customer service and property management tasks, requiring knowledge of Fair Housing regulations, strong organizational skills, and the ability to address tenant concerns professionally.

Responsibilities:

Customer Service serve as the primary point of contact for tenants, addressing inquiries, complaints, and issues with professionalism and empathy.

Collect rent payments and issue receipts in accordance with lease agreements.

Counsel residents who are delinquent in payments to minimize tenant account receivables and collection losses.

Assist with resolving tenant-related disputes and de-escalating conflicts when necessary.

Administrative Duties:

Conduct annual reexaminations for continued occupancy, including verification of resident-supplied data and recalculation of rent in compliance with HUD regulations.

Maintain accurate and up-to-date resident files, preparing documents for transactions such as new leases, reexaminations, and renewals.

Process incoming and outgoing mail, manage office supplies, and prepare reports such as tenant adjustment and move-in/move-out summaries.

Support the Property Manager by preparing financial and operational reports.

Property Management:

Coordinate with maintenance staff to address repair needs, assign work orders, and follow up with residents to ensure satisfaction.

Inspect apartments for move-ins, move-outs, and overall property conditions as needed.

Act on behalf of the Property Manager in their absence to oversee property operations, ensure tenant safety, and maintain facility standards.

Regulatory Compliance:

Ensure all operations comply with HUD regulations, Fair Housing laws, and organizational policies.

Monitor for potential fraud or violations of lease agreements, addressing issues proactively to maintain compliance and property integrity. All other duties as assigned.

Knowledge, Skills, and Abilities:

Comprehensive understanding of Fair Housing rules and regulations.

Awareness of HUD guidelines for public housing management.

Basic accounting principles, including rent calculation and delinquency tracking.

Proficiency in standard office software and property management software.

Excellent communication skills, both written and verbal.

Strong organizational abilities, including multitasking and attention to detail.

Ability to interpret and apply complex regulations and guidelines.

Qualifications:

Must possess a high school diploma or GED, with at least two (2) years of experience in property management, preferably in HUD or tax credit properties.

Flexibility to work evenings or respond to emergency situations as needed.

Ability to travel occasionally for training or other purposes.

Valid drivers license with a good driving record.

Must be bondable and insurable under the Housing Authoritys insurance policy.

Physical Requirements:

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform t e work.

Supervisory Responsibilities:

This position is not a supervisory position.