Executive Director Position Available In Lee, Florida

Executive Director Fountain Crest Independent Living 1199 Taylor Lane, Lehigh Acres, FL 33936 Fountain Crest Independent Living is searching for an inspiring leader to take on the role of Executive Director. The ideal candidate will be deeply committed to serving the community with compassion and a dedication to excellence. Our dedicated teams work tirelessly to create a vibrant community where seniors can enjoy life and build meaningful connections.

Our mission is simple:

“People, Passion, and Excellence.” When we find team members with a genuine heart for service, we make it our mission to support and invest in them. We offer job-specific training programs, career growth opportunities, regular wage increases, and leadership committed to your personal success. Working in our communities is more than just a job; it’s about making a difference, and we ensure your efforts are recognized and valued. Here are more great reasons to join the Fountain Crest team!

• Competitive health, dental, and vision insurance
• Paid Time Off
• Birthday PTO
• Free Employee Assistance Program offering counseling and personal support services for you and your family
• MDLive, a virtual medical program providing quick access to healthcare professionals for treatment and prescriptions. Zero cost, zero co-pay
• Exceptional culinary programs that our residents and team members can enjoy
• 401K plan with company matching after one year of service to help you plan for the future Discover all the amazing perks of working at Fountain Crest by visiting our website: https://sunshineretirementliving.

com

OVERALL JOB PURPOSE

Lead with excellence, creating a productive, safe, and professional environment for all Community Staff and residents. Direct and coordinate Community operations, fostering a collaborative management team that embraces shared authority, responsibilities, and duties. Your leadership will ensure that our Community strives for 100% occupancy, resident satisfaction, and operates within budget, all while upholding our core values of People, Passion, and Excellence.

MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS

• Must be at least 21 years old
• Minimum of six (6) years of management experience, including operational and financial expertise in managing employees, customer service, budgeting, purchasing, payroll, and accounts payable/receivable
• Knowledge of applicable laws, rules, and regulations
• Strong team player with excellent public-relations skills. Proficiency in computer use and relevant software applications is preferred
• Experience in serving senior citizens and familiarity with relevant laws and Human Resources principles is strongly preferred
• Effective communication skills (in English), both verbal and written, with residents and staff
• Dedication to mentoring and coaching Community employees to success
• Knowledge of risk/loss control and maintenance
• Understanding of marketing aspects, including sales skills, advertising, census management, and public relations
• Strong organizational and project management skills with attention to detail
• Ability to maintain confidentiality and work under time constraints to meet deadlines
• High school diploma or GED required
• Must pass company and state-regulated criminal record clearance, health screening, and TB clearance

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Leadership :

Provide leadership, supervision, training, guidance, and communication, overseeing all aspects of Community management with a focus on:

Census :

Develop and implement strategies to achieve and maintain 100% occupancy through effective community relations, special events, direct inquiries, and tours. Engage in community outreach, follow-up on inquiries, and conduct prospective resident tours in collaboration with the

Sales & Marketing Director Budget :

Participate in the annual budget formulation, adhere to the approved budget, and seek approval for exceptions from the

Regional Vice President of Operations Resident Relations :

Maintain resident satisfaction through personal interactions. Address residents’ well-being and suitability, conduct monthly resident meetings, and respond promptly to emergency calls and complaints, ensuring solutions meet company standards

Marketing :

Train management teams in effective phone and marketing skills, tours, and follow-up. Ensure compliance with the company marketing plan and maximize resident retention

Human Resources :

Develop and maintain a high-quality staff that ensures resident satisfaction. Oversee hiring, training, supervising, scheduling, performance management, discipline, and discharge. Foster a positive team environment among employees and residents

Compliance :

Ensure adherence to company policies, state and federal regulations, and other applicable rules. Maintain community records accordingly

Food Service :

Collaborate with the Community Executive Chef to manage budgeting, inventory, compliance, and meal preparation. Ensure attractive, balanced meals and maintain clean, safe kitchen and dining facilities

Maintenance :

Address and resolve day-to-day building and ground maintenance issues through maintenance staff, contractors, or the

Support Office Accounting :

Submit timely financial reports and invoices, recording revenue and expenses per company guidelines

Safety :

Maintain the Community Safety Program, enforce monthly employee Safety Committee meetings, report injuries promptly, and manage injury claims with

Community Human Resources Problem Solving :

Provide timely resolutions to Community issues using available resources and following company guidelines. Address concerns through weekly Management Team meetings and manage day-to-day aspects in the absence of the Community Management team

Emergency Response :

Share responsibility with Community Managers to handle emergencies, evaluate resident needs, and take appropriate actions

Profitability :

Oversee programs to ensure Community profitability and success

Meetings :

Attend required conferences, training sessions, and managerial meetings

Delegation :

Assign responsibilities to staff members to meet Community needs

Business Hours :

Maintain normal business hours and perform additional duties as necessary for continuous Community operation

Other Duties :

Fulfill other responsibilities as assigned by the Regional Vice President of Operations We invite you to take the next step in your leadership journey and apply today to join our incredible community. Become a part of our mission to create a vibrant, compassionate environment where both residents and team members thrive. We can’t wait to welcome you to the Fountain Crest family!

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Schedule:

Holidays Monday to Friday On call Weekends as needed Application Question(s): What experience do you have working in senior living communities or related healthcare settings? Tell us about your leadership style. How have you successfully led a diverse team in the past? How have you handled occupancy challenges in the past? How do you foster a positive, service-oriented culture among your team? What are your salary requirements for this role?

Work Location:

In person