Community Warranty Manager Position Available In Manatee, Florida

Community Warranty Manager (3-Month Contract) ???? Sarasota, FL | ???? Full-Time, Contract Looking for your next short-term win in construction and customer service? We need someone who can step in, own it, and make homeowners feel heard and taken care of. We’re hiring a Community Warranty Manager on a 3-month contract to help support our Sarasota division during a busy stretch. This is a field-based role where you’ll be the go-to person for managing warranty requests, coordinating subcontractors, and making sure every homeowner walks away satisfied. If you’ve got a background in residential construction or warranty, and you’re great with people, we’d love to have you hit the ground running. What You’ll Be Doing Serve as the main point of contact for homeowners needing warranty support. Handle all incoming service requests and make sure repairs are scheduled and completed properly. Conduct home walkthroughs and verify issues fall under warranty coverage. Use BuildPro (we’ll train you if needed) to log and track warranty tickets and home reviews. Coordinate with subs and internal teams to get things done fast and right. Follow up on outstanding issues and make sure nothing slips through the cracks. Deal with escalated calls professionally and get them resolved. Educate homeowners on maintenance items vs warranty coverage. What We’re Looking For 18+ months of customer service experience (ideally in construction or warranty work). Familiarity with homebuilding processes or the residential construction space. Strong communication and follow-through-you say what you’re going to do and get it done. Organized, detail-oriented, and comfortable juggling multiple tasks at once. Willing and able to travel locally to meet with homeowners in the Sarasota area. Bonus if you’ve used BuildPro or similar systems before. Why This Role? Short-term impact, long-term value. Help us close out the quarter strong and leave homeowners feeling good. Not your typical desk job. You’ll be in the field, solving real problems, and meeting real people. Possibility for full-time. This role could open doors to longer-term opportunities. Ready to jump in and make an immediate impact? Let’s talk. This is a great short-term role for someone who knows the industry and wants to stay sharp-or for someone looking to get their foot in the door with a top builder.