Community Service Officer Position Available In Polk, Florida

Community Service Officer 3.5 3.5 out of 5 stars 500 3rd St NW, Winter Haven, FL 33881 Applications can be completed online or in person at our Human Resources Office at 500 Third Street NW. Should you have any questions, please feel free to contact the Human Resources Team at 863-291-5650 or humanresources@mywinterhaven.com.

Job Title:

Community Service Officer Category:

Full-Time Application Closing Date:

May 26, 2025, 5:00 p.m.

Salary and Benefits:

$16.73 Per Hour Minimum Annual Step for Performance Pay Adjustments 12 Paid Holidays Per Year 12 Vacation Days Minimum, Earned Per Year 12 Sick Days Earned Per Year Medical, Dental, Vision, and Life Insurance Benefits 401(a) Retirement Plan and Social Security Coverage Education/Tuition Assistance Program; and Training and Development Opportunities Employee Assistance Program – to include

Mental Health Assistance/Services Essential Job Functions:

Performs non-emergency police services and a variety of community service activities. Work is performed indoors, outdoors, and in all weather conditions. This position is a non-sworn position and the individual does not have arrest powers. Operates a police service vehicle to perform duties. Operates a police radio to maintain constant communication with the communication center. Responds to nonviolent, non- emergency criminal incidents and police calls where there is no suspect present and a written police report may be required; interviews witnesses and victims to ascertain information relative to the incident; completes a detailed written report of the account. Assists with vehicle crashes having no injuries. Completes faulty equipment checks on motor vehicles that were previously cited as containing faulty or unsafe equipment. Assists with removing highway obstructions by either directing vehicular or pedestrian traffic around the obstruction or by having the obstruction removed in compliance with departmental regulations. Checks on abandoned vehicles; uses the police radio to verbally communicate the identifying numbers of the vehicle to the communications center to identify the owner of the vehicle and to ascertain the reason the vehicle is abandoned. Provides traffic assistance; stands in the roadway and uses hand and whistle signals to direct traffic. Provides parking enforcement; issues citations for the violations. Assists with fingerprinting requests. Records and processes found property; operates and uses technical identification equipment to identify items of evidentiary value; completes and prepares handwritten and/or typed reports of property found. Investigates animal complaints and violations of City ordinances; makes personal contact with violators; explains and interprets ordinances and laws; issues verbal warnings or written citations for violations. Conducts vacation patrols and maintains a written record. Assists in crime prevention programs, general information concerning Police Department services, and working with the youth within the community. With additional training may serve as a Field Training Officer for newly hired Community Service Officers; provides supervision and instruction, both hands on and classroom; critiques trainee’s performance and prepares written daily evaluations of same. Performs various other law enforcement duties not requiring a sworn member as designated by a supervisor. This is not intended to be an all-inclusive listing of essential job functions; the performance of other essential functions may be required.

Knowledge, Skills & Abilities:

Knowledge of laws, ordinances, and policies governing law enforcement; City government and departmental operations; geographic locations within the City; and methods and practices of crime prevention, criminal investigations, and other duties performed by law enforcement officers of the Winter Haven Police Department. Physical ability, strength, and flexibility sufficient to perform the essential job functions. Ability to ambulate independently; to stand, walk, sit, and operate a vehicle for prolonged periods of time; withstand working outside in all extreme weather conditions; speak and enunciate clearly to communicate effectively with other individuals in person, over the telephone, and over a radio; make public presentations; read and write legibly, to make written notes and to prepare reports and correspondence; work under stressful conditions; work independently to analyze work tasks, recognize incorrect information, make corrections or recommend solutions required of work tasks; react calmly and responsively in emergency situations; and establish and maintain effective working relationships with department officials, other employees, citizens, professional groups and the general public. Visual ability and the possession of depth perception sufficient to operate a vehicle by both night and day. Hearing ability sufficient to understand radio transmissions, conversations with other individuals both in person and over a telephone.

Minimum Education & Experience:

Graduation for an accredited high school or equivalent. Must not have been convicted of a felony or a misdemeanor involving perjury or the making of a false claim and must not have received a dishonorable discharge from any of the armed forces of the United States. Must pass a physical examination with a drug screen; demonstrate acceptable physical agility and strength; have a good moral character; successfully complete a background investigation; and must be able to successfully complete the Community Service Officer Field Training Program.

Special Requirements:

Must possess a valid Florida Class E driver’s license and a good driving record as determined by the City of Winter Haven. Absence of non-prescribed controlled substances in the applicant’s system as verified by a laboratory approved by the City of Winter Haven. Physical /

Environmental Factors:

Must have the physical ability, strength, and flexibility to perform the job functions in the work environment. Reasonable accommodations will be made for otherwise qualified individuals with a disability.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND A DRUG-FREE WORKPLACE

Our Mission:

Enriching lifestyle through exceptional service.