Leasing Specialist Position Available In DeKalb, Georgia
Tallo's Job Summary: The Leasing Specialist position at Affiliated Resources Group in Stone Mountain, GA involves leasing, marketing, and maintaining positive resident relations for single and multi-family residential units. Responsibilities include implementing occupancy policies, assisting residents with community services, and performing leasing, administrative, resident retention, and neighborhood marketing duties. Essential functions include answering phones, leasing tasks, administrative duties, resident retention responsibilities, maintaining confidentiality, and participating in neighborhood marketing activities.
Job Description
Leasing Specialist Affiliated Resources Group Stone Mountain, GA 30083 Position Summary Responsible for the leasing, marketing and maintaining positive resident relations of single and multi-family residential units. Responsible for implementing the company’s occupancy policies and procedures in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures. Assisting residents in obtaining access to a wide range of community services and resources. Performs a variety of tasks related to the admission and occupancy of low-income and market units. The position requires leasing, administrative, resident retention, and neighborhood marketing duties. Illustrated below are some of the various types of work that may be performed. Essential Duties and Responsibilities Essential functions for this position relate to the responsibility of oversight of accounting functions of assigned properties, companies, and personnel including but not limited to: Answers multi-line telephone in a courteous manner and takes messages, transfers calls to voice mail, or refers calls to other employees or departments as appropriate. Leasing duties include following up with, greeting and qualifying prospects; answering inquiries; record-keeping; inspecting units; demonstrating community and apartments/homes; taking applications and security deposits; updating availability reports; coordinating with property management teams; preparing lease packets; assisting with renewals; and ensuring lease documents are accurate.. Administrative duties include collecting/posting rent and other fees; making deposits; completing appropriate paperwork and input on Yardi system in a timely manner; maintaining files and correspondence; updating prospect/resident notes; file review and verification; inspection follow-up on make-ready repairs; distribution of notices; assisting management team with various tasks; scheduling and conducting recertification interviews; following proper verification methods/processing in accordance with HUD and Authority policies and procedures; inputting move-in and move-out date into Yardi system; contacting eligible waiting list applicants; monitoring lease up rates; preparing
HUD- 50058/HUD-50059
forms in accurate and timely manner; and maintaining delinquent rent role. Resident retention duties include receiving telephone calls and in-person visits; listening to resident requests, concerns and comments; quickly completing maintenance work orders and follow up where necessary; answering questions and timely follow up about matters relating to the community, repairs, rent, rules, etc.; scheduling move in/move out inspections; maintaining open communication with Property Manager and Maintenance Supervisor; contributing to cleanliness and curb appeal of the community; assisting in planning and hosting resident functions; consistently implementing policies of the company and community; reviewing/discussing non-compliant resident issues with Property Manager to ensure residents are provided with reasonable opportunity to meet requirements to remain in compliance; and assisting with the eviction process by issuing eviction notices and initiate the eviction proceedings. Leasing Specialist will ensure privacy and maintain security of confidential materials; be accountable for consistent adherence to strong company standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of company materials, supplies, resources, and other assets; undertakes and performs other work-related duties as assigned including work in other functional areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload. Neighborhood marketing duties include participating in outreach marketing activities on a regular basis to obtain prospective residents; advising residents of referral concessions (where applicable); assisting in placing, removing/updating banners, balloons, bandit signs, flags, etc.; distributing newsletters, pamphlets, flyers, etc.; and conducting market surveys and shop competitive communities.
