Community Service Supervisor Position Available In Ouachita, Louisiana

Community Service Supervisor 
Salary $4,470.00 – $8,044.00 Monthly Location Monroe, LA Job Type Classified Job Number

NEDHSA-209381-CSS-61825-JR

Department LDH-Northeast Delta Human Services Authority Opening Date 06/18/2025 Closing Date 6/25/2025 11:59 PM Central

DESCRIPTION

BENEFITS
About this Job

NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION

Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help realize their full human potential by offering quality, excellent care with greater accessibility.
NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans.
2-year

Full-Time Clinical Practice:

NHSC will pay up to $50,000

• for an initial 2 years of full-time clinical practice to clinicians.

(Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year). NEDHSA has had many productive years since forming as a Local Governing Entity (LGE) in 2013. Here’s a small snapshot of how NEDHSA has worked diligently to provide our citizens with greater access to services, excellent customer services and quality, competent care.

• Installed Innovative Harm-Reduction Vending Machines-offers a beacon of hope, aiming to provide essential resources and support to individuals on the path to recovery.
• Art is Medicine Program
• Recognized by Massachusetts Institute of Technology (MIT)
• Prescription Take Back Boxes-located throughout the region for safe disposal of unused medication
• Opportunity Zone-strategic initiative designed to help transition fragile south Monroe Communities aiming to reduce mental health and addiction prevalence
• Coordinated Care for People in Crisis
• Operation Golden Years-provides increased awareness, support, and services for those sixty and above in our 12 parish region.
• Operation Leave No Veteran Behind-ensure that military veterans in Northeast LA have quality and competent primary and behavioral health care
• Financial Literacy Partnership with Pelican State Credit Union- service our staff and clients
• NEDHSA Wellness at Work Initiative-designed to relieve employees’ stress and burnout NEDHSA plans to build additional, esteemed partnerships this year to deepen meaningful integrated behavioral and primary healthcare within the region.

To help the citizens realize more positive outcomes and stability, NEDHSA will continue to employ a more cohesive, progressive approach among our systems and processes. Minimum Qualifications Seven years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR Six years of full-time work experience plus four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR A bachelor’s degree plus four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus three years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information Job Duties:

Provides direct line supervision and management of Community Service Professionals and Community Services Assistant for the regional local governing entity in order to maintain appropriate delivery of statewide program elements in twelve (12) parish area. Conducts individual supervisory conferences, unit conferences, case review and consultation to enable appropriate planning and delivery of services in twelve (12) parish area. Reviews requests for services submitted by individuals and/or their family, private support coordinators, and others who are requesting assistance from

NEDHSA/OCDD

; plan and assig work to ensure even distribution of caseloads among social service staff and provide continuous review of caseloads to ensure services are being delivered according to policy. Provides assistance and oversight to Community Service Professionals with request from protective services agencies for recipients in immediate need of services. Participate in planning meetings with protective services agencies to address short term and long term goals. Enters data into the Participant Services Database (statewide DD services system database) when necessary for demographic information or for the supervised programs. Provides technical support, on the job training and assistance to Community Service Professionals as needed, including crisis situations; may accompany staff into court to represent agency and plan services in the judicial setting. Conducts case reviews to ensure that requests have been addressed appropriately in planning and evaluation by Community Service Professionals and that other available state and community resources have been explored. Completes internal monitoring of records to ensure compliance with programmatic policy and procedure. Conducts home visits as necessary to assess an individual’s and/or their family’s needs, and to identify service supports needed and to provide administrative oversight of Community Service Professionals’ actions and provide administrative consultation in difficult situations. Review packets for crisis placement referrals and referrals to the OCDD Community Support Team. Investigates complaints made by individuals/families regarding service delivery or service planning completed by Community Service Professionals Represent DD Director at his/her request or in his/her absence in meeting with government officials, in court appearance with judicial officials, or and in absence of Community Service Manager. May be required to perform other duties as necessary including, but not limited to emergency/disaster support activities.

Position-Specific Details:

This position may be filled by Probation, Promotion, Demotion, Lateral Transfer or Detail to Special Duty. If filled as probational, applicants will be required to serve a probationary period of not less than 12 months and not more than 24. International degrees require submission of an equivalency evaluation with the application.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Resumes

WILL NOT

be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

• For further information about this vacancy contact: Ms.

Janesia Raybon, MPA
Human Resources Specialist
Northeast Delta Human Services Authority
2513 Ferrand Street Monroe, LA 71201
318-362-4237 (office) Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802