Community Manager – West End Position Available In Suffolk, Massachusetts

Community Manager – West End

Job Category:

Onsite Leaders/Staff

Job Reference:

EQR/EQR1463664

Job Type:

Full-Time

Location:

Boston, Massachusetts – US
Job Description
At Equity Residential, we’re dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver a

Winning Performance:

Question Authority Walk the Talk
Share Knowledge
Listen, not just Hear
See the Glass Half Full
Take Educated Risks
Enjoy the Ride
Share the Spotlight
Do the Right Thing

Test Your Limits We Care About Your Total Wellbeing:

Physical Wellbeing:

Medical, dental, and vision care

Social Wellbeing:

9 paid holidays, annual vacation time, paid sick leave, new parent benefits

Financial Wellbeing:

401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation

Community Wellbeing:

Paid Community Service Hours

Career Wellbeing:

Leadership Development

What You’ll Be Doing:

As a Community Manager, you will spearhead the overall operations of an Equity Residential apartment community, ensuring financial success, resident satisfaction, and team excellence. Your role involves hands-on management of daily activities, analysis of market dynamics, and driving improvements, overseeing sales, leasing, and maintenance initiatives for a flourishing property.
Accomplishing property goals by recruiting, training, and motivating a high-performing team
Leading community staff with regular meetings, performance monitoring, and career development guidance
Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence
Preparing and managing the community operating budget, overseeing the processing and approval of all invoices and company purchases Supporting marketing, pricing efforts, and monitoring sales performance for goal achievement
Staying informed on community market conditions for strategic decision-making
Building connections with residents through community events and activities

What You’ll Need To Thrive:

Residential or commercial property management, hospitality, or retail experience
Customer service and sales experience
High School diploma or equivalent
A valid driver’s license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
Knowledge of federal and state apartment housing laws
Availability to work a flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends.
Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

Bonus Qualifications:

Managerial Experience

Salary:

$44.51 – $54.40/hour
The successful candidate’s starting pay will be determined based on job-related skills, experience, and qualifications.
Employees are eligible for overtime pay and performance incentives. A valid driver’s license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g. car, golf cart, etc.) during their workday and/or as part of their role.