Assistant Community Manager Position Available In Brunswick, North Carolina

Assistant Community Manager Provence Real Estate – 4.0 Leland, NC Job Details Full-time $21 – $24 an hour 2 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Accounts receivable Sales Customer service Yardi English Mid-level Property leasing High school diploma or GED Driver’s License Organizational skills Typing 1 year Associate’s degree 2 years Marketing Property management Negotiation Full Job Description

JOB TITLE

Assistant Manager

GENERAL DESCRIPTION

To lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy. Maintain a courteous and helpful attitude to residents and potential residents. Respond to resident requests promptly and courteously and to help resolve resident issues. Ensure optimal monthly rent collection. The Assistant Manager works closely with the Community Manager in overseeing the daily site operations and achieving the financial goals of the community. Must have the ability to assume responsibility for the community in the Community Manager’s absence.

REPORTS TO

Community Manager

SUPERVISES

N/A

QUALIFICATIONS

A.

EDUCATION

High school diploma or equivalent

B. SPECIAL SKILLS REQUIRED

Ability to successfully interact with people Good organizational skills Good verbal skills Strong customer service/satisfaction philosophy Proficient sales skills Professional image

C. REQUIREMENTS

Ability to read and write the English language in order to communicate with customers and to process company paperwork Ability to work standard community hours, including weekends, with capability to work an additional fifteen (15) minutes daily prior to office opening Capability to work in inclement weather Dexterity to complete paperwork and operate office equipment Typing proficiency required to complete lease related paperwork and resident correspondence Transportation Telephone at home Valid driver’s license Ability to pass a criminal background check and drug screen successfully

D. KNOWLEDGE

Sales, Marketing, Customer Service, Bookkeeping.

E. EXPERIENCE

Prior sales and Accounts Receivable experience required. At least two years experience in property management or real estate. Yardi experience required.

RESPONSIBILITIES

1. Maintain all resident information on computer systems including new resident information from application, move-ins, move-outs, building transfers, notices to vacate, bond reports, etc. 2. Assist in collection of rents and preparation of receipts. Deposit all receipts daily. 3. Maintain accurate resident records; update on daily basis all rents, deposits and fees received by residents. Issue appropriate notices when necessary (i.e. late payment, eviction notices and returned checks). 4. Update daily reports concerning notices to vacate vacancy reports, activity reports, etc. and provide information to the Community Manager. Organize and file all applicable reports, leases and paperwork. 5. Maintain professional and courteous communication with the residents, applicants and representatives of other companies. 6. Accept service requests from residents and route to maintenance for prompt processing 7. Communicate with attorney and Community Manager regarding legal proceedings. 8. Answer telephones when needed to assist residents and prospective residents and support team members in showing apartments. 9. It is the Bookkeepers responsibility to know and adhere to all federal, state and local laws, as well as all policies and procedures contained in the manuals issued by Provence Real Estate or as otherwise communicated (verbally or in writing) to the community team. 10. Keep all logs up to date including, but not limited to, deposit log, and bad debt collection. 11. General administrative duties such as filing, typing and faxing are required. 12. Participate in achieving the goals set forth by Provence Real Estate to achieve resident satisfaction and resident retention 13. Prepare all monthly reports needed by this position. 14. Order supplies within established budgeted guidelines, following purchase order procedures

WORK SCHEDULE

Assistant Managers will work 40 hours per week (Part time will be no more than 29 hours), but hours may be extended due to resident events, emergency situations, and peak leasing periods. Assistant Managers are expected to work at least two weekends per month. The Assistant Manager will always work the first weekend of the month during the peak period of rent collection.

Job Type:

Full-time Pay:

$21.00 – $24.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Schedule:

8 hour shift Monday to Friday Rotating weekends

Education:

Associate (Preferred)

Experience:

Property management: 2 years (Required) Ability to

Commute:

Leland, NC 28451 (Required) Ability to

Relocate:

Leland, NC 28451: Relocate before starting work (Required)

Work Location:

In person