Front Desk Supervisor/Manager on Duty Position Available In Cumberland, North Carolina

Front Desk Supervisor/Manager on Duty 3.7 3.7 out of 5 stars 7835 Good Middling Drive, Fayetteville, NC 28304 Front Desk Service Manager The Front Desk Service Manager is to be the heartbeat of our gym, creating unforgettable experiences for our members. If you thrive on connecting with people, love a fast-paced environment, and want a career where your earning potential is limitless, this is your opportunity to shine! Why Fit 4 Life?

Explosive Growth :

With new locations opening every 5-6 months, you’ll join a rapidly expanding company with endless opportunities for advancement.

Dynamic Team Culture :

Work with a supportive, energetic team dedicated to making a difference.

What You’ll Do:

As a Front Desk Service Manager, you’ll be the first impression of Fit 4 Life, delivering world-class customer service and ensuring our gym runs like a well- oiled machine.

Your key responsibilities include:

Create a

Welcoming Vibe :

Greet and enthusiastically say goodbye to every member and answer calls with infectious energy. Your interactions set the tone for our community! Lead by

Example :

Oversee front desk operations, ensuring a clean, organized, and professional environment.

Keep Things Spotless :

Ensure staff follow cleaning protocols to maintain a pristine gym.

Drive Efficiency :

Handle payroll and administrative tasks with precision and organizational finesse.

Build Relationships :

Connect with members and potential members, showcasing the Fit 4 Life experience in every conversation.

Who We’re Looking For:

Customer Service Superstar :

You’re a natural at making people feel valued, and your exceptional communication skills leave a lasting impression.

Organized & Detail-Oriented :

You thrive in managing tasks, from payroll to front desk operations, with a keen eye for efficiency.

Positive Energy :

Your enthusiasm is contagious, and you bring a can-do attitude to every interaction.

Pay:

$12.50 – $14 an hour, depending on experience and certifications. What’s In It for You? Competitive pay with performance-based bonuses, with average pay between $2800/month and $3600 (with some making more). A fun, fitness-focused work environment that celebrates teamwork and growth. The chance to make a real difference in our members’ lives.

Benefits:

Generous Paid Time Off (PTO): After 90 days, accrue 1 day of PTO (8 hours) per month , totaling 11 days per year . After 5 years, unlock an additional 10 days of PTO annually (21 days per year) , starting on your fifth anniversary and continuing each year thereafter. Celebrate with 3 paid holidays after 1 year: Christmas, Thanksgiving, and July 4 .

Health & Wellness Support:

After 1 year and a positive annual performance review, you may qualify for a $200 monthly insurance stipend to help cover healthcare costs (discretionary, based on performance).

Exclusive Membership Perks:

Free membership to the Fit4Life gym location where you work, keeping you active and energized. Discounted memberships for your spouse and immediate family members at just $20 per month , so your loved ones can join the Fit4Life community.

Responsibilities:

Consistently recognizes and rewards outstanding performance to foster motivation and engagement. Provides targeted coaching and constructive feedback to enhance team competency and growth. Upholds consistent, fair, and effective people practices, taking appropriate action when necessary. Delivers ongoing follow-up and actionable feedback on initiatives, systems, and programs to assistant club managers and hourly teammates. Collaborates with Senior leaders and General Manager to diagnose challenges, develop strategic plans, and implement solutions.

Social Media Marketing:

Create and utilize existing ads to post daily on multiple social media platforms. Additionally, respond to all comments, reviews, and direct messages to ensure quality communication with customers.

Job Type:

Full-time Pay:

$2,800.00 – $3,600.00 per month

Benefits:

Employee discount Flexible schedule Health insurance Paid time off Professional development assistance

Work Location:

In person