Operations Specialist Position Available In Guilford, North Carolina

Operations Specialist 3.0 3.0 out of 5 stars Greensboro, NC 27401

Job Title :

Operations Specialist Reports To :

Regional Community Manager Company Overview:

Wellington Advisors is a premier Southeastern Real Estate Firm specializing in third party multi-family Property Management. Wellington Advisors sets the standard of excellence through our knowledgeable, industry-leading team members, who will strive to help you invest in a better tomorrow. At Wellington Advisors, we value our clients’ assets by operating with the highest level of integrity and transparency, while achieving unique goals. As your chosen management partner, Wellington takes pride in our non-biased ability to extend our professional expertise equally throughout the portfolio.

Job Summary:

Wellington Advisors is searching for a motivated and energetic Operations Specialist who will be empowered to share their skillset, improve their portfolio’s day-to-day on-site operations, and enhance the on-site experience for both residents and prospects in their portfolio.

Benefits:

Paid Vacation and Sick Leave; Vacation amount increases with tenure 11 Paid Holidays Birthday – Paid 8 hours Volunteer Day – Paid 8 hours Employer-Sponsored Medical, Dental, Life Insurance and Disability Affordable plans for Vision, Accident, Critical Illness, Dependent Life Insurance 401k Retirement Plan with Employer Match Employee Referral Program In-house training and professional development opportunities available

Duties and Responsibilities :

Ensure ownership goals are met through leasing, resident retention, and budget management. Knowledge of our communities, as well as nearby competitors. Coordinate major expenses with the Regional Manager. Complete training modules as assigned. Process charge reversals. Review collections and write-offs. Review payables needing approval. Review accounts Receivable reports. Review rent roll for accuracy. Review commissions for accuracy and approval. Review marketing and property websites for accuracy. Participate in Due Diligence inspections. Follow Fair Housing guidelines when working with prospects and residents. Follow safety guidelines in accordance with OSHA and company standards.

Supervisory Responsibilities:

Ability to effectively present information and respond to questions from groups of managers and clients. Training newly hired staff members on the “Wellington Way.” Appraising performance and disciplining employees. Addressing complaints and resolving problems within the portfolio when the on-site manager is unable to handle on their own. Fill in for on-site staff when coverage is needed. Review reports and documents created by on-site team members for accuracy and approval. Conduct regular site visits. Assist Regional Manager with monthly and quarterly audits. Review resident surveys and offer feedback to on-site teams.

Education and Experience:

High School diploma Associates or Bachelor’s degree preferred Three or more years of property management experience Experience in a supervisory role Experience with Yardi Software preferred CAM, CALP, or Real Estate License preferred Driver’s License required

Knowledge, Skills, and Other Abilities:

Regular attendance and punctuality Ability to interact with residents, vendors, and coworkers in a professional manner. Ability to work individually or as a team, dealing with different personalities Possess strong leadership skills and help motivate the team to take initiative to go above and beyond. General administrative skills such as answering phones, emails, etc. Time management skills Basic math and accounting skills, including understanding and explaining financial reports. Microsoft office and Yardi Proficiency with mobile apps for daily use on the job Knowledge of Landlord-Tenant and Fair Housing Laws Ability to work weekends as needed

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands; reach with hands and arms and talk or hear. The employee is regularly required to stand and sit, as well as occasionally climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The noise level in the work environment is usually quiet to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above descriptions of job responsibilities and work environment is only an overview of the Leasing Professional position. It should not be perceived as an exhaustive list of requirements for this position. Wellington Advisors complies with all state and federal laws when making hiring decisions.