Community Director Position Available In Mecklenburg, North Carolina
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Job Description
Community Director
Job Details
Job Location
Charlotte, NC
Position Type
Full Time
Job Category
Management
Description
CityPark View
Position Summary:
As a Community Director, you are an energetic and driven individual with a passion for working with people. This role is responsible for managing all facets of a multi-million-dollar asset. This position will be responsible for creating a positive environment to allow for optimal teamwork, maintain efficient daily operations, lead the service and leasing teams, while also meeting financial goals and increasing asset value. A successful Community Director is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities:
Consistently meet monthly income and expense budgets for the community
Perform pre-move out inspections with Service Manager, timely
Schedule timely completion of make-readies and service requests with maintenance staff and vendors
Review monthly financial performance reports with onsite teams; set strategy for meeting budget, revenue management, and expense control
Complete market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies daily
Prepare, approve and sign accurate and timely payroll records; manage overtime except for an emergency
Manage any staff issues promptly; communicate performance evaluations of site staff to Area Director and/or Regional Director
Assist with interviewing and recruiting associates; mentor and develop all associates
Prioritize leasing for all office associates daily and conduct tours as needed
Manage and negotiate all lease renewals in a timely manner and promote resident retention
Prepare and disseminate deposit accountings accurately and on time
Manage vendor relationships for best pricing, quality and service
Process prospective resident applications and conduct new move-in orientations
Diligently ensure pool and spa maintenance is completed daily, when applicable
Manage and complete property improvements and preventive maintenance scheduled tasks, promptly
Process all resident, financial, analytic and reporting tasks for the community
Maintain office and maintenance inventory and pay vendor invoices timely
Monitor supplies and maintain equipment
Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
Accompany vendors to vacant and/or occupied units, as needed
Assist with lease renewals in a timely manner and promote resident retention
Ensure leasing office is clean, orderly, and professionally presentable at all times
Qualifications
Qualifications:
1-2 years property management experience required
Prior management experience desired
Complete tasks in a safe and efficient manner
Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
Able to give professional directions clearly in person, over the phone, email, and text
Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
Yardi and Paycom experience preferred; Willing and able to learn new software programs
Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
Work effectively and cooperatively in a team environment and/or independently
Ability to work outside of normal scheduled hours as needed
Willing and able to be assigned to other Weidner properties as needed
Working knowledge of English; detail oriented, well organized
Must agree to a criminal background check and sign an agreement for voluntary drug testing
Must have access to personal vehicle and/or reliable transportation, at all times
Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work