BHOM General Manager (49692) Position Available In Watauga, North Carolina

Job Description:

Job DetailsLevel:

ManagementJob Location:

Boone Student Living –

Boone, NCPosition Type:

Full Time 30-40 hours per week

Salary Range:

UndisclosedGeneral ManagerBHOM Student Living has an establishedfoundation of experience, resources and partnerships which weacquired over the course of our 37-year history. At BHOM, weunderstand that great customer service is what keeps residentssatisfied, and that great service comes from engaged, happy andwell-trained team members. We continue to recognize that we areonly as strong as each individual employee and we value ouremployees by providing a strong benefit package: 3 Weeks of Paid Time Off Birthday Paid Day Off BHOM Gives Back (Paid Volunteer Time Off) 13 Paid Holidays BHOM Paid Leave Sabbatical Education Reimbursement Employee Assistance ProgramGeneral Manager ResponsibilitiesTheStudent Housing General Manager has full responsibility for theoverall operations of the assigned property, including effectiveexecution of all phases of staffing and administration of theday-to-day business functions; accounting, marketing, leasing,maintenance, capital improvements, resident services, and otherrelated projects as directed.

Overview:

Hire, train, supervise, mentor and coach all property teammembers for success; training and development of all team members;manage team scheduling; ensuring all operational standards andprocedures for the property are implemented, monitored andmaintained. Maintain leasing and marketing activities and programs;maintain sales and service standards; participate in sales calls,tours and presentations as needed. Provide guidance and direction related to student behavioralissues; mediate roommate conflicts and respond to residentcomplaints; implement and maintain resident handbook; address leaseviolations through the established company processes andprocedures. Physically inspect units, common areas and related communityareas to ensure property standards are met and maintained; trackmaintenance requests and follow up on timely completion; coordinateturn to ensure units are available for scheduled move-ins. Maintain budgeted marketing and leasing plans and other aspectsof running the property including but not limited to: managing allcosts and expenses of all departments in order to maximize NOI,ensuring all financial controls are followed in accordance withcompany policies and procedures, monitor resident accounts toensure accuracy and timeliness of charges and collections, andrecommend and implement appropriate corrective actions concerninginternal controls, presentation and organization. Develop relationships with campus departments and organizationsand corresponding key representatives to target student servicesand marketing opportunities; oversee and participate in outreachmarketing efforts within local community; develop and overseeResident Life program and related marketing opportunities, effortsand program budget; supervise and manage spending for CommunityAmbassador organized events. Where required by law, must have state leasing license orability to obtain the required license(s) within the timeframemandated by state law or local law.

Minimum Qualifications/Skills:

Strong understanding of campus departments and on-campushousing. Proficient in MS Office applications and strong, demonstratedcomputer technology skills (including social media use). Excellent verbal, written communication and presentationskills. Strong customer mindset and demonstrated leadershipskills.

Desired Qualifications/Skills:

Knowledge of Entrata. Previous work experience in student/on-campus housingenvironment, preferably in a leadership role.

Work Schedule:

Willgenerally work a Monday-Friday, with extended hours and/or weekendsbeing required as scheduled, or as needed to meet businessneeds.

BH/B.HOM

is an Equal Employment Opportunity Employer. Wefoster the diverse voices of our community by advocating forinclusivity, celebrating our differences, and continually evolvingour practice to make

BH/B.HOM

a better place to work and live. #J-18808-Ljbffr