Community Account Manager Position Available In Bronx, New York

Job Description:

Are you looking to Optimize your life? Start your exciting pathto a rewarding career today! We are Optimum, a leader in thefast-paced world of connectivity, and were on the hunt forenthusiastic professionals to join our team! We understand thatconnectivity isnt just a luxury anymore – its a necessity thatempowers lives, fuels businesses, and drives innovation. A careerat Optimum means youll be enabling progress and enhancing lives byproviding reliable, high-speed connectivity solutions that keep theworld connected. We owe our success to our amazing product,commitment to our people and the connections we make in everycommunity. If you are resourceful, collaborative, team-oriented andpassionate about delivering consistent excellence, Optimum is theCompany for you! We are Optimum! Job Summary As a Community AccountManager, you will be assigned a portfolio of muti-dwelling unitproperties. The primary responsibility as CAM, is to grow andmaintain market share by selling new movers, win-back customers,and upgrade existing customers to maximize monthly recurringrevenue. Additionally, our CAM, will develop and manage the onsiterelationship with the leasing staff, to ensure we are maximizingthe terms of our marketing agreement, driving growth througheducating staff and residents about the value of our products andreliability of our service, while positioning Altice USA favorablyagainst competitors and for contract renewals. In this role, youwill be assigned new properties ensuring we maximize MDU new buildcustomer penetration by working with onsite sales personnel andinternal field operations to be “first to the door”.Responsibilities Consistent achievement of monthly sales, revenuequotas and key performance indicators. Coordinate marketing eventsand cultivate relationships with sales, leasing staff and HOAsrepresenting our brand, products while providing serviceexcellence. Conduct site and virtual visits with property staff,updating and replenishing sales collateral, and educating leasingstaff about new and existing product offers and the value of theoptimum brand. Schedule quarterly/semi-annual reviews with propertystaff to “walk” the property, understand business trends and shareproperty performance against established targets. Act as a liaisonbetween property management and our internal Technical Operations,Construction Department and Sales Support to address service issuesthat impacts our ability to deliver on-time and exceptionalservice. Timely tracking and reporting of all sales, events,visits, and property escalations. Act as a point of contact withBulk Property management staff, coordinating new customeronboarding and de-bulk events. All other duties assigned by yoursupervisor. Qualifications 5 years related experience. Ability totravel up to 75% Strong communication skills are a must.

Proficiency in Microsoft Excel and Office Suite programs isrequired. Business Development experience with emphasis on newcustomer acquisition and relationship management. Must beself-motivated and able to work independently. Computer skills,including Windows-based applications, and the ability to workwithin Salesforce and sales order entry and CRM platforms. Strongpeople and relationship management skills. Valid drivers licenseand driving record within Company standards. At Optimum, werefueled by our four core pillars: Taking Ownership, UpholdingTransparency, Creating Community, and Demonstrating Expertise. Ourcommitment to empowering employees to take responsibility andembrace proactive problem-solving underpins Taking Ownership.

Upholding Transparency is at the core of our culture, with open andhonest communication fostering trust among our dedicated team andloyal customers. Creating Community is more than a goal; its ourdaily commitment to fostering an environment of collaboration,innovation, and positivity. Demonstrating expertise is a promise weuphold through continuous learning and engagement with ourcustomers to consistently deliver top-quality products andservices. These pillars not only shape our culture but defineOptimum as a place of excellence, trustworthiness, and thrivingcommunity, and we invite you to be a part of our journey. If youhave the drive to succeed and are ready to embark on a thrillingcareer, seize this opportunity today, and join our winning team, sotogether, well shape the future of connectivity. All jobdescriptions and required skills, qualifications andresponsibilities for a particular position are subject tomodification by the Company from time to time, in the Company’sdiscretion based on business necessity. We are an Equal OpportunityEmployer committed to recruiting, hiring and promoting qualifiedpeople of all backgrounds regardless of gender, race, color, creed,national origin, religion, age, marital status, pregnancy, physicalor mental disability, sexual orientation, gender identity, militaryor veteran status, or any other basis protected by federal, state,or local law. The Company collects personal information about itsapplicants for employment that may include personal identifiers,professional or employment related information, photos, educationinformation and/or protected classifications under federal andstate law. This information is collected for employment purposes,including identification, work authorization, FCRA-compliantbackground screening, human resource administration and compliancewith federal, state and local law. This position is identified asbeing performed in/or reporting to company operations in New YorkState. Salary ranges are supplied in compliance with New York Statelaw. Pay is competitive and based on a number of job-relatedfactors, including skills and experience. The starting payrate/range at time of hire for this position in the posted locationis $33,992.00 – $55,844.00 / year. The rate/range provided hereinis the anticipated pay at the time of hire, and does not reflectfuture job opportunity.