Apartments Manager for Buccaneer Ridge Position Available In Washington, Tennessee

Posting Details
Position Information Job Title Apartments Manager for Buccaneer Ridge
Department Housing and Residence Life – 50780
Pay Grade 7
Job Category Administrative
Job Summary The Apartments Manager for Buccaneer Ridge is a full-time, 12-month, live-in professional staff member, responsible for overall leadership of the day-to-day operations of the Buccaneer Ridge Apartments complex. The complex accommodates approximately 960 primarily upperclassmen residents in full apartments. The job duties of this position include, but are not limited to, the following areas: Supervision
The Apartments Manager for Buccaneer Ridge supervises two professional staff members (an Area Coordinator and a security officer) and student staff (Resident Advisors and Clubhouse Attendants).

Key responsibilities include:

Assisting in the recruitment, selection, training, supervision, and evaluation of staff.
Scheduling adequate coverage for the Clubhouse and RA positions, including during breaks.
Conducting regular one-on-one and staff meetings.
Providing consistent performance feedback and ensuring adherence to University and Housing and Residence Life policies. Administrative Duties and Facility Management
The Apartments Manager for Buccaneer Ridge is responsible for managing the facility, including:
Ensuring safety and security through key inventory management, health inspections, and fire drill coordination.
Maintaining accurate occupancy records.
Coordinating with Facilities, Maintenance, and Custodial staff to address facility issues promptly and making recommendations for improvements.
Responding to emergency situations and participating in an on-call rotation with other staff.
Organizing work responsibilities by anticipating problems, setting priorities, and following up on issues.
Completing paperwork accurately and timely while enforcing university and departmental policies.
Residential Community Leadership
The Apartments Manager for Buccaneer Ridge acts as the primary educator for the apartment complex, focusing on fostering a learning environment.

Key responsibilities include:

Developing educational strategies aligned with the Department of Housing and Residence Life’s residential curriculum to enhance student learning and community connections.
Collaborating with campus partners to coordinate programming and support initiatives, particularly for Living-Learning Communities.
Encouraging staff to engage with residents through community-building activities, promoting a sense of belonging for ETSU students.
Maintaining visibility within the complex and on campus to address student needs, including after hours and weekends.
Serving as a resource for residents’ personal, academic, and social needs, and making referrals as necessary.
Assisting in resolving roommate conflicts and community disputes.
Promoting respect for living spaces by monitoring for damage and vandalism, initiating prevention programs, and managing accountability processes.
Managing crises and personal student situations, and serving as essential personnel during emergencies while complying with federal and state regulations.
The value of employment at ETSU goes far beyond salary. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs, including paid time off & leave, paid holidays, health and life insurance, retirement, access to University facilities and services, and much more! Check out the ETSU Human Resources Benefits page for additional information.

https:

//www.etsu.edu/human-resources/benefits/. ETSU is an Equal Opportunity Employer. All positions at East Tennessee State University are contingent upon sufficient funding.

Disclaimer:

The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations. Knowledge, Skills and Abilities Knowledge of housing and university policies and procedures.
Knowledge of crisis intervention procedures.
Knowledge of human relations, counseling, and community development.
Ability to effectively counsel residents.
Ability to demonstrate excellent customer service skills, judgment, and integrity.
Strong interpersonal and communication skills. Demonstrated ability to effectively communicate and facilitate conversations with a variety of persons, including students, faculty, staff, parents, and outside constituents.
Friendly, welcoming, positive, and team player.
Demonstrated ability to organize and prioritize multiple and detailed tasks.
Ability to facilitate programming activities and services related to community, academic, and personal development.
Ability to effectively complete the various components of the Apartments Manager for Buc Ridge position, including the following physical requirements:
Visually assess the community, surroundings, and situations that occur spontaneously and respond appropriately
Verbally communicate with staff, residents, and supervisors in casual and crisis interactions
Use and operate keys/access cards, elevators, duty phones, and computer systems
Access and respond to situations where they occur (i.e. inside student rooms, bathrooms, hallways, stairwells, elevators, and building lobbies). Ability to learn and effectively assimilate to new technologies, hardware, and software into daily functions, especially to promote effectiveness and increase efficiency.
Ability to contribute to the ETSU mission and vision, and live the ETSU values.
Effective verbal, written, and digital communication skills. Required Qualifications Bachelor’s degree.
Three (3) to five (5) years of full-time experience in residence hall management or a related area.
Must be able to live in the apartment complex. Preferred Qualifications A master’s degree in college student personnel, higher education administration, counseling, or a related field.
Experience supervising professional staff members.
5+ years of full-time work experience in residence hall management or a related area. Salary Posting Detail Information Posting Number

AS01559P

Is this position subject to a criminal background check? Yes
Is any part of the funding for this posting coming from a grant or outside funding source? No
FLSA Status Exempt
Open Date 06/03/2025
Close Date Open Until Filled Yes