Program Manager – Front End Services Position Available In Orange, Florida

Program Manager – Front End Services Family Promise of Greater Orlando Winter Park, FL Job Details Full-time $55,000 – $60,000 a year 1 day ago Benefits Mileage reimbursement Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Retirement plan Qualifications Microsoft Powerpoint Microsoft Word Nonprofit management Microsoft Excel Management Customer service Mid-level Microsoft Office Master’s degree Driver’s License Supervising experience Bachelor’s degree Data management Case management Conflict management Organizational skills 2 years Communication skills Time management Full Job Description Position Summary Family Promise of Greater Orlando is committed to the vision of a future in Central Florida where all families have stable housing and no child experiences homelessness. Our mission is to help families facing homelessness achieve sustainable housing and self-sufficiency through a community-based response. Family Promise uses a holistic approach to ending homelessness which is focused on three areas of impact: emergency response, housing, and stabilization. The Program Manager for Front End Services provides overall management and supervision of the Intake, Prevention, Diversion and Shelter programs at Family Promise of Greater Orlando ensuring seamless team management and development, program delivery, outcomes, quality control and program evaluation. S/he is responsible for maintaining sound financial practices and oversees program budgets, property, and asset management. S/he is responsible for grants administration and the collection, management and analysis of all data related to shelter and other programs. S/he determines occupancy eligibility and manages operations within programs. The Program Manager fosters collaborative relationships internally and externally. Skills and Abilities Strong managerial skills; excellent customer service; ability to work with minimal supervision and exercise good judgement; strong verbal and written communication skills; data management, time management and problem-solving skills; organizational skills and ability to manage deadlines; ability to handle multiple tasks and manage competing demands; critical thinking, conflict resolution and interpersonal skills; excellent office computing skills. Qualifications and Requirements Demonstrated passion for the mission of Family Promise with the ability to promote and communicate Family Promise’s philosophy, mission, and values to external and internal stakeholders. Knowledge and experience with best practices in case management and housing programs. Knowledge and experience working with HMIS. Proficient in MS Office (Word, PowerPoint, Excel) and computer usage to include email, internet, and presentations. Certificates, Licenses, Registrations Hold a valid driver license and auto insurance in accordance with Family Promise’s Motor Vehicle Policy. Ability to use one’s personal vehicle for daily duties if needed with reimbursement. Physical Demands While performing the duties of this job, the employee is regularly required to communicate in person or by telephone. The employee is frequently required to stand, walk and bend; to use his or her hands to finger, handle or feel objects, tools, or controls; and to reach with his or her hands and arms. The employee must also be able to sit for extended periods of time. The employee must occasionally lift and/or move object weighing up to 40 pounds.

Job Type:

Full-time Pay:

$60,000 annually

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance 401k with match

Schedule:

8 hour shift – flexible Evening/Weekend availability as needed Monthly On call

Education:

Bachelor’s (required) Master’s (preferred)

Experience:

Nonprofit management: Min 3 years (Preferred) Supervision experience: Min 2 years (Required)

License/Certification:

Driver’s License (Required)

Job Type:

Full-time Pay:

$55,000.00 – $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Mileage reimbursement Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Evenings as needed Monday to Friday On call Weekends as needed

Work Location:

In person