Public Information Officer Position Available In Wake, North Carolina

Public Information Officer State of North Carolina – Dept of Public Safety – 3.5 Wake County, NC Job Details Full-time $48,222 – $84,388 a year 1 day ago Benefits Paid parental leave Health insurance Parental leave Loan forgiveness Retirement plan Qualifications Microsoft PowerPoint Bilingual Microsoft Word Public Relations Microsoft Excel Management Social media management Military Writing skills Press releases English Mid-level Bachelor’s degree Technical writing Communications Public relations Associate’s degree 2 years Marketing Editing Full Job Description Description of Work Are you passionate about journalism and want to make a difference? Start your journey towards success! The N.C. Alcohol Law Enforcement Division is currently accepting applications for an Administrative Assistant position. Selected applicant will report to Alcohol Law Enforcement Headquarters located at 525 N. Greenfield Parkway, Suite 140, Garner, North Carolina 27529. This position is 100% in person with no teleworking option.

IMPORTANT!

Applicant Review Boards are tentatively scheduled for July 2, 2025, and will be in-person interviews. Note to

Current State Employees:

The salary grade for this position is NC13 . State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result. The Public Information Officer provides oversight and direct management of the Division’s communication methods, outreach, and messaging. This position will develop and disseminate promotional and informational materials via all social media platforms maintained by the Division, and utilize specialized technical writing skills to create documents, press releases, and speeches as needed based on Division activities, messaging and branding. This position creates graphics, edits photos, and builds content for an external facing audience. This position manages public relations initiatives and collaborates with external agencies and organizations, as well as serves as an internal liaison between ALE personnel to enhance and highlight methods for recruiting, retention and training. Additionally, this position services as the lead public information officer for the North Carolina Alcohol Law Enforcement Division, responds to public records requests, and assists Alcohol Law Enforcement leadership with public communication strategy. This position serves as an agency spokesperson as assigned by the Director or their designee and will also serve as the agency liaison with DPS Communications.

Job responsibilities include:

Advises on communications strategies for the Alcohol Law Enforcement Division (ALE) as directed by the NC ALE Director. Serves as the lead Public Information Officer for ALE and also serves as the agency liaison with DPS Communications. Generates media content to be disseminated through approved agency social media platforms to enhance public knowledge of agency accomplishments and crime reduction efforts as well as content for recruitment and training. Writes and edits press releases and news and informational materials as well as preparing and disseminating news releases and feature stories through various media outlets. Plans, develops, implements, reviews, and enhances public affairs programs in association with divisional leadership. Coordinates public affairs activities, develops short- and long-range plans to promote programs and to inform the mass media and public of program objectives, operations, and successes. Responsible for developing programs that increase public awareness of NC ALE and associated public safety and protective action necessary under the oversight of the Director or their designee. Assists ALE leadership with development, implementation and evaluation of marketing strategies, media campaigns, press events and production of printed and electronic publications. Provides media engagement and manages requests for information as directed under the oversight of the Director of the ALE Division or their designee. Researches and confers with appropriate staff on core issues and on sound public affairs/relations approaches. Serves as primary contact for all public records requests. Reviews all public records requests and determines appropriate response through coordination with the Department of Public Safety General Counsel’s Office. Manages and responds to public records requests as dictated by state law and agency policy. Plans, develops, and reviews plans for record keeping of all received requests and subsequent response. Coordinates NC ALE public events, tours, outreach opportunities, and public meetings as assigned by the Director of the NC ALE Division or their designee. Assists in developing marketing materials to inform intended audiences on upcoming events and meetings. Develops and maintains working relationships with key individuals and organizations in the areas of event preparation, documentation, and coordination. Develops and disseminates promotional and informational materials. Creates public-facing programs to increase awareness of the agency’s mission. Provides Critical Incident Response services within the ALE Division in conjunction with the Department of Public Safety Communications Office. Works closely with members of the Division in gathering accurate information, building content through all phases of the critical incident, and in providing targeted information through social media and other communications channels as appropriate and directed. Management Preference(s): Proficiency in a Bi-lingual Hispanic language. Working knowledge of marketing and digital outreach campaigns. It is the responsibility of the applicant to read all information and questions thoroughly. To be considered for employment, you must answer all questions and complete all sections of this application form. Any potentially concerning answers require full explanations. These explanations should be prepared and attached to your application at the time of submission. Include all relevant information, including dates and locations. Falsification of any answer will result in the disqualification of your application. About the NC Dept. of Public Safety (DPS) : The mission of DPS is to safeguard and preserve the lives and property of the people of North Carolina through prevention, protection, and preparation. DPS is comprised of approximately 6,000 permanent positions and nearly 13,000 NC National Guard soldiers and airmen. DPS employees help to ensure North Carolina is a safe place to live, work and visit through effective law enforcement, juvenile justice programs, emergency response and recovery and homeland security preparedness. About the Alcohol Law Enforcement (ALE)

Division:

ALE is a division of the North Carolina Department of Public Safety. Alcohol Law Enforcement Special Agents have statewide jurisdiction to investigate any criminal offense and make arrests within the State of North Carolina. ALE is the lead enforcement agency for the state’s alcoholic beverage control, lottery and tobacco laws. As such, ALE special agents target problem ABC-licensed and illegal establishments that serve as havens for violence, drugs, gang activity, organized crime, money laundering and other criminal activity. The mission of the Alcohol Law Enforcement Division is to reduce crime and enhance public safety throughout the State of North Carolina. This mission is accomplished through the proactive, fair and consistent enforcement of the state laws related to alcoholic beverage control, gambling, tobacco, controlled substances, and nuisance abatement, as well as other criminal and regulatory matters in the interest of health and public safety. Additional Salary and Benefits information are available on our website at https://www.ncdps.gov/ale . Knowledge, Skills and Abilities / Competencies DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. The Knowledge, Skills and Abilities (KSAs) listed below, along with the Minimum Education and Experience (E&E) are

REQUIRED

to qualify for this position.? All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as the highest possible salary. Salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. State Government Application Resources | NC Office of Human Resources [Resumes may be attached as a supplement to the application but are not a substitution for a complete application.] To qualify for this position, applicants must demonstrate ALL of the following

KSAs:

Working knowledge researching, planning and writing documents for press publications. Working knowledge with social media platforms and a variety of social networking sites, such as multimedia, web and intranet applications. Working knowledge editing and analyzing informational materials. Working knowledge in he use of office technology such as computers, Microsoft Excel, Word, PowerPoint and the Intranet. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. Bachelor’s degree in communications, public relations, public affairs, media journalism, English, or a related field from an appropriately accredited institution and two years of experience in communications, public relations, or publicity work; or an equivalent combination of education and experience.

Please Note:

An equivalent combination of education and experience includes one Associate’s degree and at least four years related experience, or six years of related experience. Supplemental and Contact Information The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job. Public Service Loan Forgiveness Program For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Transcripts Degrees and transcripts must be received from appropriately accredited college or university. Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education. International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting.? Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members. Military Experience Applicants seeking Veteran’s Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge – Member 4 or Service 2 form) to the application. Applicants seeking

National Guard Preference:

A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS). A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22. The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape.” PREA Hiring and Promotion Prohibitions For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact ALE Human Resources at . #NCALE #

ALE NOTE

For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.