Director of Community Based Peer Support for Adults Position Available In Monroe, New York

Director of Community Based Peer Support for Adults Mental Health Association of Rochester/Monroe County – 4.0 Rochester, NY Job Details Full-time $30 – $35 an hour 16 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Bilingual Spanish Staff supervision Management EHR systems Mid-level Microsoft Office Driver’s License Supervising experience Bachelor’s degree Human Services Leadership 2 years Communication skills Behavioral health Full Job Description Lead with Purpose – Join the Mental Health Association as a Program Director The Mental Health Association is seeking an experienced, mission-driven Program Director to lead and support our Community-Based Peer Support Services for Adults . This is a leadership role ideal for a certified peer professional with a strong understanding of recovery-focused programming, team supervision, and community partnership. As a member of our team, the Program Director will oversee day-to-day operations of the program, supervise staff, ensure quality service delivery, compliance with regulations, law and funding expectations and help shape the future of peer support in the Rochester/Monroe County area.

What You’ll Do:

Program Oversight & Administration Ensure accessibility of services for individuals in need of peer support. Oversee program operations, ensuring service delivery is consistent with the agency’s mission and funder expectations. Collaborate with internal teams and community agencies for referrals and integrated care. Assist in the development and monitoring of the annual program budget and service billing. Evaluate data and implement improvements to enhance outcomes and participant experience. Ensure compliance with regulatory and funder requirements (e.g., OMH, United Way). Leadership & Supervision Recruit, hire, onboard, and provide ongoing training and supervision to staff and volunteers. Provide consistent, supportive supervision including field-based observation where applicable. Promote professional growth and ensure staff maintain all required certifications. Foster a culturally responsive, trauma-informed, and inclusive work environment. Quality Assurance & Compliance Ensure timely and accurate documentation in the Electronic Health Record (EHR). Track and report outcomes, ensuring all program metrics are met. Lead continuous quality improvement initiatives. Administrative & Organizational Duties Schedule and facilitate meetings; distribute minutes and ensure follow-up. Represent the agency at community events and partnerships as needed.

Qualifications Education & Certification:

Bachelor’s degree in Human Services or a related field, or licensure in a mental health discipline. NYS Peer Certification required (must be maintained throughout employment).

Experience:

Minimum of 2 years in public social services with experience in program administration. Minimum of 2 years supervisory or management experience Familiarity with peer support models, crisis supports, and community mental health resources. Skills & Attributes Strong leadership and team-building skills. Excellent written and verbal communication. Proficiency with Microsoft Office and Electronic Health Records. Ability to manage multiple priorities while maintaining attention to detail. Skilled in critical thinking, problem-solving, and data-driven decision-making. Commitment to diversity, equity, inclusion, and trauma-informed care. Bilingual in Spanish a plus. Additional Requirements Valid driver’s license, clean driving record, and reliable vehicle. Ability to travel within the community as needed. This position requires on-site presence; remote or hybrid work is not available. Benefits 401(k) with employer match Health, dental, and vision insurance Life insurance Employee assistance program Paid time off Supportive, mission-driven work environment Apply Today Be a part of something meaningful. Join the Mental Health Association and help lead innovative, recovery-focused peer support services in our community.

Job Type:

Full-time Pay:

$30.00 – $35.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Education:

Bachelor’s (Preferred)

Experience:

Public Social Service:

2 years (Required)

Program Administration:

2 years (Required)

Supervising:

2 years (Required)

Mental/Behavioral Health:

2 years (Required)

License/Certification:

Driver’s License (Required) Ability to

Commute:

Rochester, NY 14607 (Required) Ability to

Relocate:

Rochester, NY 14607: Relocate before starting work (Required)

Work Location:

In person