Program Manager Position Available In Monroe, New York

Job Order Number:

DG0198555

Job Title:

Program Manager

Company:

East House Corporation Location:

Rochester, NY

Salary:

Education:

Information Not Provided

Experience:

Information Not Provided

Hours:

Duration:

Full Time, Regular

Shift:

Description:

 Program Manager Rochester, NY (http://maps.google.com/maps?q=155+Dartmouth+Street+Rochester+NY+USA+14607) DescriptionEast House is a dedicated non-profit organization committed to supporting individuals on theirjourney to recovery. We provide comprehensive services, including residential support,counseling, peer support and community outreach to empower individuals to overcome mentalhealth and substance use disorders and lead fulfilling lives. Our mission is to foster a supportiveenvironment that promotes healing and long-term recovery.

The Program Manageris responsible for the overall functioning of the designated programincluding planning, development, and implementation of coordinated, comprehensive recovery-based services that improve the quality of life for individuals served. This includes ensuringadherence to licensing and accreditation standards, managing the program within budgetarygoals, supervising staff, implementing evidence-based programming, and fostering a supportivework environment aligned with East House values.

Requirements. Oversees daily operations of the designated program. Ensures adherence to state certification regulations and agency policies. Supervises assigned staff and provides regular performance feedback and evaluations. Facilitates case reviews to ensure service quality and client progress. Utilizes program data for service evaluation and improvements. Coordinates service planning, implementation, and evaluation. Participates in strategic planning and agency leadership initiatives. Collaborates with internal and external stakeholders to enhance service coordination. Monitors and ensures accurate and timely documentation. Oversees client admissions, discharges, and occupancy goals. Promotes and ensures a safe, hazard-free physical environment. Manages unit budget, resource allocation, and purchasing as assigned. Leads recruitment, orientation, and development of program staff. Participates in crisis response and resolution. Fosters positive community relationships and represents the program at meetings.

Other Ensures compliance with policies, federal and state regulations. Collaborates with the Office of Ethics, Compliance & Quality on identifying and correctingnon-compliance.

Note:

This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Minimum Qualifications Associate degree with 5 years of paid human services experience, or Bachelor’s degree with 3 years of paid human services experience; OR Equivalent experience in lieu of education may be considered.

Licenses/Certifications Qualified Mental Health Professional (OMH programs) or Advanced

CASAC/QHP

(OASASprograms). Peer Certification preferred for Affinity Place; required within 18 months if not currentlycertified. Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks.

Minimum Qualifications Associate degree with 5 years of paid human services experience, or Bachelor’s degree with 3 years of paid human services experience; OR Equivalent experience in lieu of education may be considered.

Licenses/Certifications Qualified Mental Health Professional (OMH programs) or Advanced

CASAC/QHP

(OASASprograms). Peer Certification preferred for Affinity Place; required within 18 months if not currentlycertified. Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks.

Skills & Abilities Effective oral and written communication skills. Ability to manage crises and work in a fast-paced, team-oriented environment. Knowledge of Monroe County Behavioral Health service system preferred. Ability to work independently and cooperatively in a culturally diverse environment. Intermediate computer literacy and proficiency in Microsoft Word and electronicdocumentation. Ability to effectively manage time and