TEAM MANAGER, LEATHER GOODS – SAKS NEW YORK CITY Position Available In New York, New York

TEAM MANAGER, LEATHER GOODS – SAKS YORK CITY PUBLISHED ON 06.11.2025

Celine Retail

REFERENCE

CELI04713 PLACE

OF EMPLOYMENT

:

YORK, UNITED STATES CONTRAT TYPE

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PERMANENT JOB REQUIRED EXPERIENCE

:

MINIMUM 3 YEARS WORK MODE

:

FULL TIME SALARY

: 105-$125 / YEAR
PROFILE CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.

YOUR WORK ENVIRONMENT

The Team Manager, Leather Goods is responsible for the overall management of staff, merchandise, and client experience. The Team Manager will also be responsible for achieving sales objectives, maintaining, and achieving high operational and merchandising standards and goals, building highly motivated teams, and developing associates to the next level.

YOUR IMPACT

People Management:

Manage a team of Client Advisors; develop and coach staff through goal setting and regular individual and team meetings
Consistently build a growth environment through daily coaching’s, weekly pulse checks, monthly reviews and our internal objectives platform (RISE)
Ensure that direct reports have a strategic and effective mindset that is focused on commercial success, reflected through consistent KPI achievement
Involvement in team’s succession planning by training and developing support personnel to the best of their abilities
Recruitment of candidates for all levels within the team with qualifications that meet company standards
Supervise team and implement company policies while adhering to accurate procedure regarding disciplinary action
Onboard new hires, train, and develop the team to provide exceptional client service, drive sales and usage of systems/processes
Identify individual and team training needs – create and implement regular training to be followed up with a written report to Training Manager and Store Manager
Exhibit strong interpersonal skills in taking care of staff, peers, supervisors and the NY and Paris corporate office

Sales:

Meet sales goals set forth by the Regional Director of Stores
Lead and empower sales team to provide high quality client service in order to achieve maximum sales results
Coordinate the use of all client relationship resources (training tools, client books, etc.) to provide personal assistance to clients
Manage the level of floor supervision to improve sales results
Develop events/incentives that will continue to grow client base, with particular emphasis placed on building local market

Client Service:

Maintain the highest degree of client service every day
Support management and team with building a strong repeat business and prospecting mindset through an action-based culture; Create an appointment-based business, consignments and progressive growth of client base
Collaborate with Store Manager and Corporate partners to ensure that team members embody the quest for excellence in client service, measured by the Voice of Client (VOC) and Mystery Shop Scores
Assist sales associates with various client service issues
Empower associates to make decisions in the best interest of providing good client service by serving as a proactive mentor and problem solver.