Occupancy Specialist I Position Available In York, South Carolina

Occupancy Specialist I The City of Rock Hill – 3.7 Rock Hill, SC Job Details Full-time $20.00 – $23.74 an hour 14 hours ago Qualifications LIHTC Customer service High school diploma or GED Driver’s License Section 8 Entry level

Full Job Description General Description:

Under occasional supervision of the Housing Operations Manager, performs clerical activities, coordinates the activities and operations of multiple housing communities (public housing, multi-family, project-based Section 8). Oversees day to day operations of assigned properties, including customer relations, eligibility, re-certifications, lease compliance, and office management. Supports property and building maintenance programs in the assigned service area, and coordinates assigned activities with other Housing Authority programs, outside agencies, and the general public. This class works under general supervision according to set procedures but decides how or when to complete tasks.

Minimum Education and Experience Requirements:

Requires high school graduation or GED equivalent and formal training, special courses or self-education that is equivalent to satisfactory completion of one year of college education or specialized training. The equivalent combination of training and experience may be considered.

Special Certifications and Licenses:

Must be able to obtain Public Section 8 Housing Manager certification within 12 months. Must be able to obtain low-income housing tax credit certification within in 18 months. Valid Driver’s License.

Desirable Knowledge, Skills and Abilities:

Knowledge of and experience with the Low-Income Housing Tax Credit program, Section 8, and other governmental financial and social assistance programs. Knowledge of the social and economic problems related to the health, education, and housing needs of those in low-income groups. Knowledge of modern office practices, procedures, and equipment. Skilled in dealing with problems of housing occupancy and rent assessments and payments. Ability to keep abreast of federal, state, and local laws; agency policies and procedures; as well as requirements of HUDs Public Housing and HCV Programs. Ability to communicate effectively with housing applicants, residents, staff members and community organizations. Ability to understand and follow routine oral and written directions and to make routine arithmetical computations and tabulations accurately and with reasonable speed. Ability to apply departmental rules and regulations to specific customer problems or requests. Ability to keep complex records and to prepare periodic reports from such records. Ability to use and apply independent judgment and discretion to perform tasks in routine and non-routine situations. Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines. Ability to maintain positive customer-focused relationships with co-workers, supervisors, agencies, the general public, and all other internal and external customers. Personally, demonstrates appropriate customer service skills. Work is performed onsite. The incumbent must be present at work to perform the essential functions of this job.

Essential Job Functions:

Completes Lease Up/Move-In process for new tenants to include preparing lease agreements and other required documents and collection of initial rent and deposit(s). Collects rent and maintains computer records according to the Housing Authoritys procedures and funding requirements. Maintains accurate and complete tenant files and related documentation regarding continued eligibility, rent adjustments and terminated participants. Manages and directs the activities of rent collection, vacancy reduction, lease enforcement, capital improvement, unit turn-over and leasing. Prepares reports in accordance with established procedures. Ensures timely and accurate reporting of tenant information to South Carolina State Housing Finance Authority and HUD via online systems, i.e. TRACS, EIV, PIC, etc. as required. Counsels noncompliant residents and recommends termination if violations exist; prepares related documentation to support termination. Refers residents with special problems, such as economic, social, legal, health, etc. to supportive services staff or agencies that provide assistance. Participates in hearings and appeals, as needed. Ensures property records are accurately maintained (lease and general files) and ensures all lease files are maintained in a secured area. Prepares weekly status reports including the preparation of statistical information for HUD reporting. Ensures compliance with regulatory agreements, contracts, and company policies; interacts with regulatory agencies as needed. Attends training, meetings, seminars, etc. as appropriate to enhance job knowledge and skills. This Notice is not intended to be an all-inclusive list of duties, knowledge, skills and abilities required to do the job. This is intended only to describe the general nature of the job. A more comprehensive list of duties, responsibilities and essential job functions is available on the job description. The City of Rock Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, political affiliation, disability, national origin, genetic information, sex (including pregnancy, childbirth, or related medical condition), or age.