Scheduling Coordinator Position Available In Naugatuck Valley Planning Region, Connecticut

Scheduling Coordinator Speech Pathology Group LLC Southbury, CT 06488 The Speech Pathology Group & Rehab Services of CT (SPGCT) is growing and is looking for an attentive, structured, and pleasant Scheduling Coordinator to join our administrative team in our

SOUTHBURY

office location! As a Scheduling Coordinator with SPGCT, you will serve as a liaison between our clinical team and our patients, placing a focus on Patient Relations. This position requires managing high volume of communication with patients by phone, in person, and through email (most of our patients are children, whose families require flexible scheduling, patience, and diligence). If you’re an experienced Scheduling Coordinator who enjoys fast-paced work in an inclusive culture & takes a meticulous approach to your tasks, we welcome you to apply!

Responsibilities:

Coordinates scheduling of treatments and appointments for multiple therapists and disciplines while facilitating dates with patients Assures therapist preferences with the available resources Manages patient relations, providing personalized service, fielding inquiries, and communicating schedule changes to both families and staff Answers patient calls in a professional, courteous and timely manner Clearly documents in system all communication with staff, patients and/or family members Tactfully and professionally interacts daily with clinical staff to ensure patients are scheduled appropriately Coordinates efforts with Lead Scheduling Coordinator, troubleshooting all issues related to scheduling process, including but not limited to adjusting resources for optimum scheduling and patient satisfaction Ensures compliance with practice guidelines Actively maintain supplemental therapy materials, office presentation & orderliness, and report any department needs to

Office Manager About Us:

Founded in 2012, SPGCT lives its mission: ?Our mission is to provide unique, cutting edge, evidence-based therapeutic services across multiple disciplines with a focus on exceptional quality, care, and family support. We offer families a caring and supportive environment where they can learn about their loved one?s needs and how to nurture their loved one?s capacity to succeed. Our aim is to help individuals reach their potential by treating the whole person using techniques learned from experience and directed by evidence-based practices. Our philosophy centers on the idea that both children and adults learn about their environment and how to exist within their environment by engaging and interacting with their surroundings. We believe it is critical to make therapy fun and motivating while using a systematic approach. We strive to continually learn about and take pride in offering cutting-edge therapeutic approaches to our clients. We believe the clinic should be an educational resource to provide the community with support and access to rehabilitative services.?

Job Types:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Schedule:

Monday to Friday Weekends as needed

Work Location:

In person