Lead Patient Access Scheduler, Business Sup-Broward BICC-MCI, FT, 8A-4:30P Position Available In Broward, Florida

Lead Patient Access Scheduler, Business Sup-Broward

BICC-MCI, FT, 8A-4

30P (149778)
Lead Patient Access Scheduler, Business Sup-Broward

BICC-MCI, FT, 8A-4

30P-149778
Baptist Health South Florida is the region’s largest not-for-profit healthcareanization with 12 hospitals, more than 28,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy andmitted to its faith-based charitable mission of medical excellence.
Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our successes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.
This year, and for 24 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, based on employee feedback. We’ve also been recognized as one of America’s Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World 2024-2025 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors. But really, the reason we’re excited toe to work is the people.
Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it’s like to be in their shoes. Many of us have been patients and have had family members as patients . We’remitted to delivering quality care in the mostpassionate way possible because we feel a personal stake in the oues. When ites to caring for people, we’re all in.
Description
Exemplary teamwork, service, and overall knowledge of BHSF Revenue Cycle, from a Patient Access perspective. This position is for those individuals who will serve as a preceptor for new hires. The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Serves as a Patient Access resource and takes on leadership role in the absence of a Manager/Supervisor. Assist in supporting go lives and different departmental initiatives. Participate in departmentalmittees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional,passionate and friendly service to patients of all ages, families, employees, physicians andmunity members.
Qualifications

Degrees:

High School Diploma, Certificate of Attendance, Certificate of Completion, GED, or experience required.

Additional Qualifications:

For internal staff: A minimum of 2 years Patient Access experience.
Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 12 months.
Exceeds departmental KPIs.
Maintains a positive attitude, is self-motivated, and encourages others.
Cross trained in multiple areas/product lines/practices to substitute all staff positions as needed.
For external staff: Associates Degree preferred with 2 years Patient Access experience, or 3 years’ Patient Access/Leadership experience in lieu of degree.
Complete and successfully pass the Patient Access training course.
Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
Detail oriented,anized, team player,passionate, excellent customer service and interpersonalmunication skills.

Desired:

Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessitypliance guidelines.
Understanding of insurance contracts and scheduling guidelines/protocols.
Experienced in Microsoft Office products and EMR applications.
Knowledge of medical terminology.

Minimum Required Experience:

2 years
JobClerical
Primary LocationPlantation
OrganizationMiami Cancer Institute at Baptist Health
ScheduleFull-time
Job PostingApr 15, 2025, 10:00:00 PM
Unposting DateOngoing