Bilingual Dental Scheduler Position Available In Duval, Florida

Bilingual Dental Scheduler Smiling Kidds Dentistry – 2.0 Jacksonville, FL Job Details Full-time $17 – $19 an hour 1 day ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Gym membership Opportunities for advancement Bereavement leave Life insurance Paid sick time Qualifications Bilingual Spanish Dental assisting EHR systems Call center English High school diploma or GED Communication skills Entry level Time management

Full Job Description About Smiling Kidds and Smiling Kidds Orthodontics:

Smiling Kidds is a dedicated pediatric and orthodontic dental support organization that proudly supports nine practices throughout North and Central Florida. We are committed to providing exceptional dental care and support to our young patients and their families, ensuring a positive and nurturing environment.

Job Description:

We are seeking a highly motivated and organized bilingual dental scheduler fluent in both English and Spanish to join our dynamic team. This role primarily involves handling a high volume of incoming and outgoing calls, managing appointment schedules, and ensuring a smooth and efficient communication flow. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for delivering outstanding customer service in a fast-paced environment.

Responsibilities:

Answer and manage incoming calls with a professional and courteous approach. Schedule, reschedule, or cancel appointments as requested by patients or dental providers, ensuring optimal clinic flow. Make outgoing calls to patients for appointment reminders, follow-ups, and to relay information from the dental team. Provide clear and accurate information to patients regarding their appointments, treatments, and any pre-visit preparations required. Maintain patient confidentiality in accordance with HIPAA regulations. Work closely with dental staff and other team members to maintain an accurate and up-to-date scheduling system. Address and resolve any scheduling conflicts or issues in a timely manner. Assist in general administrative tasks such as data entry and maintaining electronic and paper records.

Qualifications:

Individuals with dental experience such as front desk, dental assisting, dental hygienist treatment coordinator are encouraged to apply. Fluent in both English and Spanish (verbal and written). Proven experience in a high-volume call center or as a scheduler. Strong organizational and time management skills. Excellent communication and interpersonal skills. Ability to handle stressful situations professionally and calmly. Proficient in dental software such as

Dentrix or Denticon What We Offer:

Competitive compensation package. Health, dental, and vision insurance. Paid time off and sick leave. 8 Paid Holidays Gym Membership Opportunities for professional development and career advancement.

Job Type:

Full-time Pay:

$17.00 – $19.00 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Gym membership Health insurance Life insurance On-the-job training Paid sick time Paid time off Vision insurance

Schedule:

Day shift Monday to Friday No nights

Work Location:

In person