Customer Service / Scheduler Position Available In Hillsborough, Florida
Tallo's Job Summary: Customer Service / Scheduler at D&D Garage Doors Inc in Tampa, FL. Full-time position starting at $20 an hour. Responsibilities include scheduling service calls, managing phone inquiries, and monitoring technician schedules. Requirements: Microsoft Office proficiency, high school diploma or GED, and a valid driver's license. Strong communication and customer service skills essential.
Job Description
Customer Service / Scheduler D&D Garage Doors Inc – 2.7 Tampa, FL Job Details Full-time From $20 an hour 1 hour ago Qualifications Microsoft Outlook Management Customer service Writing skills Microsoft Office High school diploma or GED Driver’s License Entry level
Full Job Description Essential Job Duties:
Schedule residential service calls or installation of garage doors for technicians Answer phones and take incoming requests for scheduling. Enter new installs/service calls into Southware/Traverse scheduling board. Monitor scheduling board and make appropriate changes as required during the business day. Assemble install orders for techs two days out and service calls as needed. Review previous day’s work, reschedule as required. Replenish Tech stock used from the previous day. Track techs on GPS systems and compare to daily paperwork to assure accuracy. Any other tasks as requested by management.
Essential Job Skills/Requirements:
Advanced Computers skills are needed, Microsoft Office, Google Maps, Outlook used daily. Basic reading, writing and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. Must possess a valid state driver’s license. Must be able to sit for prolonged periods of time, use hands to operate telephones, type and operate computers and mouse. Frequently required to talk, hear, bend and twist neck. The employee may occasionally lift and move up to 20 lbs. Must be able to communicate with supervisors and peers, providing information by telephone, in written form and/or in person. Must possess excellent customer service skills. Must be able to work independently as well as in a team environment. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
