Home Care Coordinator-Scheduler Lutz Position Available In Hillsborough, Florida
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Job Description
Home Care Coordinator-Scheduler Lutz SYNERGY HomeCare of Tampa Bay
- 3.6 Lutz, FL Job Details Full-time $30,000
- $45,000 a year 17 hours ago Benefits Opportunities for advancement Qualifications Microsoft Word Some college Google Docs Microsoft Excel Customer service Mid-level Microsoft Office Organizational skills Home health Phone etiquette 2 years Communication skills Home & community care Office experience Full Job Description Home Care Coordinator-Scheduler We provide non-medical services that allow clients to live more independent lives at home•wherever home may be.
The Lead Home Care Professional reports directly to the franchise owner and is part of a small and growing team. We are looking for the right person who can help grow our business and be a valuable team member. Vital components of this position include active engagement with caregivers and building relationships with our clients. The successful candidate will be an energetic professional with a positive can-do attitude and an effective communicator who is eager to help make a difference. We will help position the candidate to be successful in the role with training and a collaborative environment. This role provides opportunity for advancement and growth. For the right individual, the role can be rewarding with an opportunity to make an impact. If this sounds like it could be a fit, then we encourage you to apply.
Responsibilities and Duties:
Be a reliable contact for care providers and clients, with active communication and problem-solving Document client and caregiver key points in scheduling software Provide exceptional caregiving to clients and mentor other care providers Assist with client intake and assessment process Responsible for client and caregiver schedules and caregiver availability Develop and maintain positive relationships within the healthcare and referral community Take initiative and can think outside of the box to find possible solutions and to act on them Ability to be “on call” after normal business hours Maintain confidentiality of all information pertaining to employees and clients Perform other functions as appropriate and helpful towards team, client, and organization objectives
Requirements:
Experience in home care or home health agency or relatable experience required Strong communication skills, active listening and phone skills required Be an integral team member to shape our positive office culture A minimum of 2-years of experience in an office is required
- prefer those who have worn many hats Ability to use office technology applications for operational effectiveness and efficiency Some College is preferred Ability/Willingness to work an on-call rotation
Job Type:
Full-time Skills:
Positive, customer-focused attitude with a caring phone presence Outcomes and experience improvement focused
- enjoys making a difference Willingness to lean in, to be curious, to help and to take initiative Excellent written and verbal communication skills Strong organization skills and prioritization skills with the ability to pivot focus Proficiency in Microsoft Office/Word, Excel and/or Google Docs, Sheets, Calendar Experience with scheduling preferred Experience with CRM (customer relationship management) system preferred
SYNERGY HomeCare Compensation and Benefits:
Career Advancement Opportunities Salary $30,000
- 45,000 Performance based bonus pay structure Eligible for administrator on-call bonus Direct deposit Training modules and educational opportunities Employee recognition programs