DJJ OPERATIONS SPECIALIST – 80082470 Position Available In Leon, Florida

DJJ OPERATIONS SPECIALIST – 80082470

Date:

May 22, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) . The Department of Juvenile Justice salutes our heroes. We are honored to have the opportunity to support our nation’s veterans and their families. We value the service given to our country and support the hiring of service members and military spouses. •

ANTICIPATED VACANCY

•THIS

POSITION IS A POOL ANNOUNCEMENT MULTIPLE POSITIONS WILL BE FILLED FROM THIS ANNOUNCEMENT LOCATION, CONTACT, AND SALARY INFORMATION

:

Location:

Department of Juvenile Justice, Knight Building, 2737 Centerview Drive, Tallahassee, FL 32399

Contact Person:

Marva Preston, EMCC Administrator, Probation and Community Intervention, 850-717-2456

Starting Salary:

$1,663.57 Biweekly (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

DESCRIPTION

: The Department’s Electronic Monitoring Command Center (EMCC) is a 24/7/365 public safety operation that requires shift work. The EMCC monitors and responds to electronic monitoring (EM) alerts throughout the state of Florida. EMCC staff work directly with youth and families, DJJ and provider staff, and local law enforcement agencies to resolve alerts and ensure that youth are compliant with EM requirements. The incumbent in this position will serve as a Duty Officer and will be required to work a flexible schedule outside the standard Monday through Friday, 8:00 a.m. to 5:00 p.m. workday, including nights, weekends, and holidays. Duty Officers work a set schedule of 6:30 a.m. to 3:00 p.m., 2:30 p.m. to 11:00 p.m., or 10:30 p.m. to 7:00 a.m. with a 30-minute break. Set schedules include two consecutive days off: Friday/Saturday, Sunday/Monday, Tuesday/Wednesday, or Wednesday/Thursday; Saturday/Sunday off is not offered as a set schedule. Set schedules, including regular days off, are assigned by the EMCC Administrator; tenure will be a primary (but not exclusive) factor when set schedules are assigned. Duty Officers may be temporarily required to work another schedule (hours and/or days off) as needed to ensure 24/7/365 coverage.

DUTIES AND RESPONSIBILITIES

: Monitor the EM system using the provider’s web-based interface during the assigned shift and identify the priority in which alerts should be worked in accordance with established procedures. Review all information available in the EM system and the Juvenile Justice Information System (JJIS), such as current legal status, offense history, firearm involvement, and gang affiliation, and determine the appropriate course of action in accordance with established procedures. When required by the procedures, contact the youth and family via phone, clearly explain the reason for the call, determine what caused the alert, discuss any steps that can be taken to immediately resolve the alert, and provide guidance regarding how to avoid repeating the alert in the future. When required by the procedures, contact the appropriate county law enforcement agency via phone, clearly explain the reason for the call, and provide information about the youth (e.g., name, DOB, home address, last known location, and history of firearm involvement and/or gang affiliation). Assist the law enforcement agency as needed to help them locate the youth and resolve the alert. Contact appropriate DJJ and provider staff via phone and/or email (as required by the procedures), identify the youth and date/time and type of alert(s) received, provide a clear description of all actions taken by the Duty Officer and the outcome (if known), and any follow-up required. Enter case notes in JJIS that clearly document each action taken by the Duty Officer. Each action must be individually documented in the case notes and include a sufficient amount of detail. Case notes must be entered directly in JJIS while the Duty Officer is working the alert; all case notes regarding an alert must be completed before the Duty Officer closes the alert in the EM system.

MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES

: Ability to comprehend established procedures and seek clarification when needed. Ability to follow established procedures and complete tasks with speed and efficiency. Ability to keep pace with a heavy workload with minimal supervision or oversight. Ability to communicate clearly and effectively verbally and in writing, including emails. Ability to maintain a professional telephone demeanor in contentious situations. Ability to clearly document activities, interactions, and observations in writing. Ability to be a part of and contribute to a positive and productive work environment.

MINIMUM QUALIFICATIONS

: A high school diploma or high school equivalency diploma (GED) is required. If selected for an interview, applicants will be required to provide a copy of the diploma or a transcript.

SPECIAL NOTES

: Incomplete candidate profiles will not be accepted. Please make sure that all parts of the profile are complete and accurate. ‘See Resume’ is not an acceptable response, and all periods of employment and non-employment must be included with correct end of employment dates. Responses to Qualifying Questions must be verifiable in the Candidate Profile. All perspective candidates will be subject to a sex offender check, criminal background checks (state, local, and national), and pre-employment drug screening for direct care positions. DJJ participates in E-Verify (Employment Eligibility). When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, Florida residents must obtain a valid Florida driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (business purposes, employment, and education only licenses), and some types of restricted licenses are not acceptable. Licenses that have a corrective lenses restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32308

Nearest Major Market:

Tallahassee