Scheduling Coordinator Position Available In Miami-Dade, Florida

Scheduling Coordinator (part of Eight Eleven Group) 3.7 3.7 out of 5 stars Miami, FL 33172 Field Service (Scheduling) Coordinator Full-time Direct Placement Miami, FL (Doral) Miami Office (8782 NW 18th Terrace, Miami, FL 33172).

Hours:

Monday through Friday, 8:00 am – 5:00 pm.

Summary:

As a Field Service Coordinator for our Electrical Equipment Supplier Client, you’ll play a pivotal role in managing a designated territory of Field Service Engineers. Your responsibilities will include coordinating all maintenance visits, emergencies, and installations within your territory. You’ll handle crucial logistics such as travel coordination, part/equipment tracking, and addressing emergency maintenance requests. Additionally, you’ll provide essential support to clients, handle challenging requests or escalations, and collaborate with various departments to ensure project completion. This role requires exceptional customer service skills, proficiency in administrative tasks, and the ability to thrive in a fast-paced environment.

Responsibilities:

Manage a designated territory of Field Service Engineers, overseeing maintenance visits, emergencies, and installations. Coordinate logistics, including travel arrangements, part/equipment tracking, and emergency maintenance requests. Address challenging client requests or escalate issues as necessary. Collaborate with other departments to ensure project completion. Provide phone and email support to clients. Generate quotes for customers based on Field Service Recommendations. Prepare Field Service Reports based on data entered by Field Engineers.

Requirements :

Associate’s degree or equivalent. Minimum three years of experience in an office environment, with previous data entry experience required. Demonstrated history of administrative responsibilities. Excellent customer service, communication, writing, negotiation, and time-management skills. Proficiency in Microsoft 365 applications and advanced PC skills. Positive attitude, professionalism, and ability to work independently in a challenging environment. Proficiency in Adobe Acrobat and Microsoft Office applications (Word, Excel, Outlook). Strong attention to detail, confidentiality, reliability, and professionalism. Flexibility to adapt to evolving company needs.

Compensation and Benefits:

Base salary: $60,000 – $70,000 annually Paid time off 401K matching Medical, dental, and vision insurance Professional development assistance Referral program Paid holidays Short-term/long-term disability Life insurance Growth opportunities Up to $300/month non-taxed incentive for after-hours phone service (emergency only)

Job Type:

Full-time Pay:

$60,000.00 – $70,000.00 per year

Schedule:

Monday to Friday Application Question(s): How many years of experience do you have as a logistics or scheduling coordinator? Are you located in Miami, FL?

License/Certification:

Driver’s License (Required) Ability to

Commute:

Miami, FL 33172 (Required) Ability to

Relocate:

Miami, FL 33172: Relocate before starting work (Required)

Work Location:

In person