Operations Clerk, 90-Days Temporary Position Available In Pinellas, Florida

Our customer is a national insurance agency who is looking for a Temporary Operations Clerk to support a peak period in their business. This Operations Clerk will provide courteous and professional service to internal and external customers. The ideal candidate must have good organizational and time management skills integrated with excellent customer service and interpersonal skills, as well as must have a keen eye for detail, complimented with good verbal and written communication skills.

Duties & Responsibilities:

Locate and image documents to be assigned for further review in the rollover quoting process; Knowledge of imaging systems Obtain all necessary rating documents Compose professional emails to agents; track and follow up as needed Update and maintain spreadsheets as needed Review renewal scenarios and make sound decisions using the guidelines set forth Manage time to meet weekly production goals Prioritize work and accept direction from leadership Open to sharing knowledge, and willingness to provide on-the-job training for new employees through means of shadowing or sit-a-longs Recommends process improvements or ideas that may better business needs or alleviate volume with vast results along with the action plan to put into motion

Requirements:

HS Diploma or equivalent; AA Degree preferred but not required One or more years of experience in operational support, Customer Care, or similar work experience Proficient with MS Office Suite including MS Teams Excellent Written and Oral communication High attention to detail to meet accuracy & work-quality standards

Hours:

9am to 6pm, Monday to

Friday Location:

Clearwater, FL 33756, Hybrid In-office at least twice per month; Must live within 30 miles of the location

Duration:

Estimated to be a 90-day temporary contract All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.