Operations Coordinator, Products and Partnerships Position Available In Pinellas, Florida

Operations Coordinator, Products and Partnerships Eckerd College – 4.0 Saint Petersburg, FL Job Details Full-time $20 an hour 13 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Google Workspace Mid-level Microsoft Office Presentation skills Customer relationship management Associate’s degree Full Job Description Eckerd College is currently seeking candidates for the position of Operations Coordinator, Products and Partnerships. This opportunity entails joining our dynamic Executive and Continuing Education team, situated at our waterfront property along the picturesque Boca Ciega Bay in St. Petersburg, Florida. In this role, you will play a vital part in supporting our vibrant partner-focused community of certified professionals encompassing executive coaches, HR specialists, mediators, and esteemed professors. As the Operations Coordinator, your role will revolve around providing administrative, logistics and communications support related to order management and invoicing, programs, products and services, business development, and reporting for the Products and Partnerships team at the Leadership Development Institute (LDI). LDI delivers professional, assessment-based leadership programs to for-profit, nonprofit and government sector clients. LDI’s Products and Partnerships team includes the Mediation Training Institute (MTI), Conflict Dynamics Profile (CDP) and Entrepreneurial Mindset Profile (EMP). The role requires the incumbent to possess a professional demeanor and the ability to effectively manage relationships with a large base of clients as well as individuals. Knowledge of and skills in Microsoft Office and Google Suite applications is important to success in the position. The Coordinator must be proficient in producing online training and events for clients and comfortable with confidently presenting in front of a Zoom camera. The ideal candidate has the ability to manage simultaneous tasks and projects and meet deadlines with a high degree of accuracy. The MTI and EMP are divisions within Eckerd College’s Leadership Development Institute (LDI), which is a network associate of the Center for Creative Leadership and offers internationally acclaimed leadership programs to thousands of local, national and international clients. Benefits Overview Eckerd College offers a competitive benefits package, including the following: 100 percent tuition remission for employees, spouses, and dependents; access to Tuition Exchange network HMO and HDHP medical insurance options; employer contribution to HSA for those on the high deductible plan that start date of hire. PPO dental and vision insurance networks; employer-provided life, short-term disability, and long-term disability plans that start date of hire. Generous employer contribution to employee’s retirement plan upon eligibility. Generous paid time off including vacation, sick, and personal leave as well as 16+ paid holidays annually. Key Responsibilities Generate invoices, process and accurately fulfill, track and reconcile client orders in a timely manner. Maintain client databases and participant spreadsheets, perform daily data entry and ensure data accuracy, including guided website and LMS updates. Act as the initial point of contact for portal and program support via phone and email, overseeing initial responses and appropriately directing further action, if needed. Manage pre-, during- and post-program logistics, such as processing applications, registrations and certifications, tracking participant assignments, and assembling, packing, shipping and printing program materials. Monitor product inventory of on-site materials and work with third-party distributors and suppliers for materials and print needs. Support program instructors and participants over Zoom by facilitating breakout sessions, running recorded videos, monitoring chat and providing technical assistance. Work collaboratively to build and update program and/or product materials and standard operating procedures. Qualifications Associate’s degree or experience in a client relations and/or support role How to Apply All interested candidates must apply online at http://eckerd.exacthire.com. Follow the instructions to complete the online application. Employment will require a successful background check. Eckerd is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Benefits 401k, Dental Insurance, Life Insurance, Medical Insurance, Vision Powered by

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