Office Operations Coordinator – Inspection & Service Division Position Available In Seminole, Florida

Job Description Job Description 20/20 Property Inspections, a respected home services company with over 25 years of trusted performance, is hiring an Office Operations & Scheduling Coordinator at our Lake Mary, FL location . This role is ideal for someone who thrives in a structured environment, enjoys taking ownership of results, and wants to be part of a company where operational excellence makes a real difference. Company Description ✅

Key Responsibilities:

Manage daily scheduling and dispatch of home inspectors and service technicians Coordinate professionally with clients, realtors, and team members to ensure smooth service delivery Handle inbound service inquiries and recommend appropriate inspection or pest control add-ons Proactively identify and offer relevant upgrades or bundled service packages to maximize value Maintain accurate tracking of schedules, follow-ups, and upsell activity Contribute to performance benchmarks and report on sales conversion trends ✅

What We’re Looking For:

Organized, high-output professional who takes ownership of systems and outcomes Strong verbal communication and persuasive problem-solving skills Confidence offering solutions that improve customer experience and increase revenue Experience with CRM systems, Microsoft Office, and dispatch or call coordination Motivated by performance metrics, team accountability, and advancement ✅

Position Details:

Schedule:

Monday-Friday, occasional Saturdays (flex day midweek available)

Location:

In-office role –

Lake Mary, FL Pay:

Based on experience + incentive potential tied to upselling performance

Growth:

Opportunity to expand into supervisory or operations-focused roles ✅

What You’ll Gain:

A clear track for advancement based on your performance Real impact on both client satisfaction and business growth Incentives for every successful upsell or value-add service booked A professional culture built around results, respect, and operational excellence We’re building a strong, well-rounded office team. Applicants from all backgrounds are encouraged to apply. Company Description ✅

Key Responsibilities:

rnManage daily scheduling and dispatch of home inspectors and service techniciansrnrnCoordinate professionally with clients, realtors, and team members to ensure smooth service deliveryrnrnHandle inbound service inquiries and recommend appropriate inspection or pest control add-onsrnrnProactively identify and offer relevant upgrades or bundled service packages to maximize valuernrnMaintain accurate tracking of schedules, follow-ups, and upsell activityrnrnContribute to performance benchmarks and report on sales conversion trendsrnrn✅

What We’re Looking For:

rnOrganized, high-output professional who takes ownership of systems and outcomesrnrnStrong verbal communication and persuasive problem-solving skillsrnrnConfidence offering solutions that improve customer experience and increase revenuernrnExperience with CRM systems, Microsoft Office, and dispatch or call coordinationrnrnMotivated by performance metrics, team accountability, and advancementrnrn✅

Position Details:

rn

Schedule:

Monday-Friday, occasional Saturdays (flex day midweek available)rnrn

Location:

In-office role –

Lake Mary, FLrnrnPay:

Based on experience + incentive potential tied to upselling performancernrn

Growth:

Opportunity to expand into supervisory or operations-focused rolesrnrn✅

What You’ll Gain:

rnA clear track for advancement based on your performancernrnReal impact on both client satisfaction and business growthrnrnIncentives for every successful upsell or value-add service bookedrnrnA professional culture built around results, respect, and operational excellencernrnWe’re building a strong, well-rounded office team. Applicants from all backgrounds are encouraged to apply.