Operations Support Specialist Position Available In Barrow, Georgia

Operations Support Specialist Winder Housing Authority 163 Martin Luther King Jr Drive, Winder, GA 30680 POSITION

OVERVIEW

This position is responsible for day-to-day administrative support to the entire organization. This position requires a detail-oriented and highly organized professional capable of operating effectively within a heavily regulated environment. This position demands a strong ability to interpret and comply with federal, state, and local regulations, policies, and procedures while maintaining the highest standards of accuracy, integrity, and confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the work load. The functions listed are also examples of duties that may be required and in no way imply a contractual agreement between the employer and employee or affect the at-will relationship between the parties.

• Manage incoming calls and greet visitors professionally; provide information, referrals, and document all interactions.
• Collect and process resident payments, complete End of Day reports, and mail receipts per policy to ensure proper account crediting.
• Support agency communications through automated messaging systems and resident feedback collection.
• Receive and distribute mail and packages; notify appropriate staff of arrivals.
• Maintain a clean, organized reception area, ensuring compliance with display regulations.
• Assist with processing correspondence, including monthly special claims vouchers, and routine pest control work order notices.
• Verify, scan, and file daily correspondence; oversee document filing, shredding, and disposal as Records Custodian.
• Generate, prioritize, and assign work orders, including key requests and pest control services.
• Manage Wimberly’s Roots bulletin board at Wimberly Center.

This position has no supervisory responsibilities. If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we encourage you to apply for the Operations Support Specialist position with us.

Job Type:

Full-time Pay:

$13.00 – $17.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Schedule:

10 hour shift

Work Location:

In person